Client Service Associate

The Company:

Our cient brings together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, they help their clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.

Founded in 2008, our client's journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, they've firmly earned their place as a leader in their market and one of the fastest-growing companies in the world. Their relentless pursuit of excellence means they only hire the best and brightest graduates to help them reach new heights.

Springboard your career with our client if:

• You thrive in a fast-paced, results-oriented environment.
• You excel under pressure and enjoy working to tight deadlines.
• You are gritty, resilient and ready to roll up your sleeves and make things happen.
• You're looking to utilize your multilingual skills and work with a diverse group of driven talent.
• You're looking to develop a strong business acumen and work across different industries.

A day in the life of an Associate:

As an Associate in the Client Service team, you'll be the link between their clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include:

• Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.
• Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
• Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Ensuring success for Associates means:

• Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
• Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
• A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years. 
• Successful completion of the Associate Program may qualify you for their MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

You'll need to bring your A game to work, daily. We are looking for:

• Undergraduate degree, no subsequent experience necessary.
• Track record of strong academic performance with a GPA of 3.3 or higher or a grades of 2:1 or higher.
• Extracurricular achievement throughout school and university.
• Internship experience evidencing an interest in business.
• Outstanding communication skills.
• Speak and write English professionally with no less than 550 points in CET-4 and 6, no less than 6.5 in IELTS or no less than 320 in GRE

• Expect total first-year compensation ranging from 304,000 RMB (average performance) to 406,700 RMB (very strong performance) consisting of (i) an annual base salary of 192,000 RMB and (ii) uncapped variable compensation linked to individual performance.
• 10 annual leaves in addition to not working on public weekends.
• Private health insurance, medical funds, and annual health checks.
• Option to WFH on Fridays.