Global Services Account Executive
1 week ago
Mainly responsible for oversea employment services delivery including:
- Provide accurate, timely advice to help HireIO PEO, HRO & EOR customers implement best business practices and reduce employer risk for issues including: Leave of absence management, performance management, terminations, anti-harassment, policy development and other HR challenges that present legal or regulatory risk to their businesses
- Field customer inquiries as a trusted, highly knowledgeable HR expert; develop programs and processes with our sales, implementation, support and account management teams to meet our commitments to our customers
- Assist customers in managing employee claims related to unemployment benefits, state leave benefits, disability benefits, workers' compensation, and employee grievances
- Establish processes to both professionalize our consulting offering and optimize our efficiency around these offerings
- Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small
Qualifications:
- 3 Years+ work experience as account management role in global HR professional service industry or as in-house HR role with payroll processing or payroll project experience. Famiiar with local employment regulations in Europe and North America.
- Familiar with 401k, medical insurnace and payroll tax in the US.
- Have experience using ADP/Gusto and other payroll platforms in the US.
- Proficient English in both writing and speaking
- Willing to take challenges, work under pressure
- Good communication skill, presentation skill and customer centric solutions.
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