Helpdesk Mechanical Service Engineer/帮助台机械服务工程师

5 days ago

Shanghai, Shanghai, China BHS Corrugated Machinery (Shanghai) Co., Ltd. Full time CN¥80,000 - CN¥120,000 per year

该职位来源于猎聘 Duties and responsibilities职责和责任:

  • Support customer via hotline, Remote Service, Wechat to solve machine problems. 通过服务热线、微信平台等给客户提供支持,解决机械设备的问题。
  • Support service engineers in terms of mechanical problems. 支持服务工程师团队解决机械方面的问题。
  • Troubleshooting and maintenance of corrugated machines at customer site 在客户处维修维护瓦楞机械设备
  • Advising / recommendation on spare parts, maintenance and other service products to customer. 给客户提供备件,维护或其他服务产品的建议或意见
  • Train customer regarding operation, maintenance and spare parts knowledge. 培训客户操作,维护设备以及相关的备件知识
  • Support BHS internal staff on service daily business, such as spare parts issue, machine problem advice, upgrade and so on. 支持BHS内部员工的日常工作,例如:备件信息,解决机器问题的建议。
  • Prepare report according to department regulations. 根据部门规定撰写相应报告
  • Maintain customer relationship 维护客户关系
  • Other duties and tasks assigned by supervisor 完成主管安排的其他任务和工作 Requirements任职要求:
  • Mechanical engineering background, college above. 机械工程学背景,大专以上学历。 2. 3 years above field experience of on-site installation/maintenance/troubleshooting to heavy duty machines in multi-national company. 3年以上现场维修维护重型机械的经验。
  • Be able to work under pressure, committed, dedicated and conscientious。 能够在压力下工作,忠诚,敬业,有责任心。
  • Willing to travel 愿意经常出差。
  • Good communication skills. 良好的沟通能力。
  • Good English spoken and written. 良好的英文水平(书面、口语)
  • Open mind and team work. 思维活跃且具有团队意识。
  • Obey 5S rules during work. 遵循5S规范作业。

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