Sr. e-Commerce Director_TC27806
7 days ago
Job Summary:Supermicro, a global leader in high-performance server technology and green computing solutions, is seeking a dynamic and results-driven Sr. e-Commerce Director to lead our onlinee-Store ), this role is pivotal in transforming our digital storefront into a high-growth revenue engine. The ideal candidate will leverage proven strategies to double or more our online e-Store revenue month-over-month for the next two years, focusing on B2B and enterprise customers in the IT hardware space. This is an immediate, full-time opportunity, with competitive compensation including base salary. performance bonuses, equity, and comprehensive benefits.Essential Duties and Responsibilities:Key Responsibilities:• Develop and execute a comprehensive e-commerce growth strategy, including site optimization, user experience enhancements, SEO/SEM, and personalized marketing campaigns to drive traffic, conversion rates, and average order value (AOV).• Analyze marketplace trends, customer behavior, and competitive landscapes (e.g., Dell, Cisco) to identify opportunities for revenue acceleration, targeting a 100% YoY growth trajectory.• Lead cross-functional teams (product, marketing, IT, sales) to integrate advanced tools like AI-driven recommendations, dynamic pricing, and CRM systems for seamless B2B purchasing.• Oversee P&L for the e-Store, managing budgets for digital advertising (Google Ads, LinkedIn, programmatic), partnerships, and promotions while ensuring profitability.• Implement data analytics and A/B testing to optimize key metrics: cart abandonment reduction (30%), and international expansion.• Collaborate with supply chain and fulfillment partners to ensure fast, reliable shipping (e.g., leveraging our free shipping over $200 policy) and enhance customer support via live chat and self-service tools.• Monitor and report on KPIs using tools like Google Analytics, Shopify Plus (or similar), and BI dashboards, presenting monthly insights to executive leadership.• Foster innovation in emerging channels, such as AR product visualization for servers and sustainability-focused campaigns aligned with Supermicro's green initiatives.Qualifications:• 10+ years in e-commerce leadership, with 5+ years in B2B tech/hardware sales (experience at Amazon, Shopify, Shopee, Alibaba, Dell Online, or similar marketplaces strongly preferred).• Proven track record of scaling online revenue (e.g., 2x+ growth in 12-24 months) through data-driven strategies; B2B expertise in high-ticket items ($1K+) is essential.• Bachelor's degree in Business, Marketing, or related field; MBA preferred.• Expertise in platforms like Shopify, Magento, or BigCommerce; proficiency in marketing automation (HubSpot, Marketo), analytics (Google Analytics, Adobe), and A/B testing tools.• Strong leadership skills with experience managing remote/global teams; excellent communication for stakeholder alignment.• Passion for tech innovation and sustainability in IT infrastructure.Be part of a fast-paced, innovative team shaping the future of AI and edge computing. We offer unlimited PTO, professional development, and the chance to impact a $10B+ market leader. Immediate start preferred—apply today to revolutionize our e-Store
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