Service Engineer

6 days ago

China Atlas Copco Full time CN¥60,000 - CN¥120,000 per year

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your role:

Provide installation and commissioning service for customers

- To provide installation and commissioning to customers when compressor equipment is delivered.

- To provide equipment maintenance training to customers on-site.

Provide maintenance and repair service for customers

- Perform the day-to-day service operations and activities for compressor equipments.

- To contact with customers to identify difficult problems and provide total solutions.

- To initiate technical advice to customers to minimize equipment downtime.

- To instruct and guide new engineers in the course of their work to ensure they abide by the correct working methods, procedures and technical specifications/instructions.

- To reduce maintenance costs and to improve equipment performance & efficiency.

- To provide failure reports to customers on time and attend customer meetings on site.

- To provide reports to Service Supervisors in terms of summarizing technical issues, customer concerns and potential requirements for aftermarket products.

Co-ordination with sales, and technical team

- To coordinate with sales team to provide efficient after sales service to customers.

- To keep relationship with technical team to give feedback about product's quality issues on site, and technical skill / method to resolve the complicated problem

- Has the responsibility to contribute to the sustainable operations for parts and service and also to have a good structure in the areas of quality, safety and environment issues.

To succeed, you will need

Educational requirements

- College graduated or above, majored in mechanical engineering or equivalent.

Knowledge

  • Basic English in speaking and reading.
  • Must be proficient in Microsoft Office, including Word , Excel and PowerPoint. 

Personality requirements

  • Excellent communication skills, team spirit and customer orientated concept.

In return, we offer you

 A friendly, family-like atmosphere.

  Plenty of opportunities to grow and develop.

  A culture known for respectful interaction, ethical behavior and integrity.

  Potential to see your ideas realized and to make an impact.

  New challenges and new things to learn every day.

  Access to global job opportunities, as part of the Atlas Copco Group.

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.


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