Consultant Specialist

2 weeks ago

Guangzhou, Guangdong, China HSBC Full time

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist

Business: CTO Infrastructure

Principal responsibilities

  • Analyze business process requirement, data model design, system design and develop the service in accordance with IT standards, under DevOps and Agile principle

  • Develop value-added features in ServiceNow platform to support our ITSM processes

  • Provide timely production support, root cause analyses and trouble shooting

  • Provide professional consultancy and support timely for users' queries or requests.

  • Maintain close communication with other IT teams and coordinate IT related stakeholder activities.

  • Actively engage in continuous improvement objectives defined by the IT Service Management controls.

  • Take ownership of assigned tasks and execute them as per agreed timelines and with minimal supervision.

  Knowledge & Experience / Qualifications

  • Experience in complex SaaS service data model design, solution design, development and hands-on production troubleshooting skills

  • Experience in SaaS platform performance, reliability and observability improvement

  • Proficient in Java / Javascript / Python / SQL

  • Experience in DB performance improvement.

  • Proficient in CI/CD pipeline, test automation framework

  • Familiar with Agile, RAD, Prototyping, DevOps methodology and to use JIRA, Confluence.

  • Familiar with ServiceNow implementation and support

  • Fast learning capabilities and self-improvement awareness

  • Great collaboration and communication skills

  • Operational experience and knowledge of IT Service Management principles and methodologies including change, problem and service level management, ITIL Foundation Certificate would be a plus

  • Rich experience in customer services and support

  • ServiceNow certification like Certified System Administrator, Certified Application Developer would be a plus

  • Cloud certification like Ali Cloud, GCP, AWS would be a plus

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBCLL/GZ*

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

You'll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***

  • Consultant Specialist

    2 days ago

    Guangzhou, Guangdong, China HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.Business: Consultant SpecialistPrincipal responsibilitiesConsultant Specialist responsible to...

  • Consultant Specialist

    2 days ago

    Guangzhou, Guangdong, China HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.Business: Consultant SpecialistPrincipal responsibilitiesConsultant Specialist responsible to...

  • Consultant Specialist

    2 weeks ago

    Guangzhou, Guangdong, China HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.Business: IWPB TechnologyWhy join us?International & Premier Value stream is the business...

  • Consultant Specialist

    2 weeks ago

    Guangzhou, Guangdong, China HSBC Full time

    Business: Banking UK TechnologyOpen Positions: Consultant SpecialistLocation: GuangzhouWhy join us?HSBC Business Banking UK offers digital solutions to help businesses manage their finances easily. We cater for all businesses that range from sole traders to medium sized enterprises. The Business Banking services are used by more than 600,000 businesses. We...

  • Consultant Specialist

    2 weeks ago

    Guangzhou, Guangdong, China HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.Business: IWPB Technology Principal responsibilities:As a Consultant Specialist, you will...

  • Consultant Specialist

    15 hours ago

    Guangzhou, Guangdong, China HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.We are currently seeking an experienced professional to join our team in the role of Consultant SpecialistBusiness: Chief Commercial Officer TechPrincipal responsibilitiesWork as part of Staff Channels...

  • Consultant Specialist

    15 hours ago

    Guangzhou, Guangdong, China HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.Business: Chief Commercial Officer TechPrincipal responsibilitiesWork as part of Global Digital...

  • Senior Consultant Specialist

    2 weeks ago

    Guangzhou, Guangdong, China HSBC Full time

    DevOps Technical Specialist (Linux), Commercial Banking IT - HSBC Operations, Services and Technology  Job Duties:The job holder will have to perform the following duties: Manage Linux infrastructureProvide technical consultancy and take part in system administration, configuration, monitoring, and project deliveryPrepare server related documentation, such...

  • Consultant Specialist

    2 weeks ago

    Guangzhou, Guangdong, China HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.Business: CTO Data TechnologyPrincipal responsibilitiesScrum Facilitation:Daily Standups (Daily...

  • Consultant Specialist

    2 days ago

    Guangzhou, Guangdong, China HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.Business: GTS TechnologyPrincipal responsibilitiesAnalysis, Design, develop and implement IT...