Associate Director, Software Engineering

5 days ago


Guangzhou, Guangdong, China HSBC Full time $120,000 - $250,000 per year

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering.

Business: Wealth & Prem Solutions Tech

Principal responsibilities

  • Be accountable for maintaining effective control of the end to end application and service (which includes Dev; UAT; Production and Contingency). Successful operation and continuous improvement of services.
  • Adhering to governance processes and ensuring compliance with all FIM requirements, IT Controls & processes.
  • Pro-active planning of service requirements (e.g. Evergreening, capacity upgrades).
  • Be a contact or escalation point when tasks for assigned services are requested by stakeholders and other functions.
  • Help maintaining the good harmony in the team, and always there for the team members to listen, address any issues & provide necessary guidance.
  • Collaborate with key stakeholders within your Function such as other Services Owners; POD Team Members; Risk & Control Officers; SSP Leads and Group such as Cyber Security.
  • Delegate requests for information / completion of regular reviews to POD team for completion.
  • Regular review of inventory tools to maintain service and application information.
  • Resourcing Business Management such as recruitment, dealing with co-leading team, resource forecast and planning.

Requirements

  • At least 15 years' experience working in either IT Service Management or Infrastructure/ Software support or Project Management area.
  • Very good knowledge of ITIL methodologies mostly in the area of SLM, Service Continuity, Information Security Management, Change, Incident & Problem management.
  • Ability to build and maintain strong relationship with stakeholders and colleagues from other teams.
  • Experience in leading a team, being a good listener, ensuring team members issues are addressed.
  • Experience in recruitment and has knowledge in resource business management such as PMO/ Project Management.
  • Can-Do attitude where no task is too small or big. Being a team player adaptable to change.
  • Good knowledge of IT technologies, their components and their operational environments. Good knowledge of Windows, Linux or Database such as Oracle or Db2.
  • Strong communication skills in English is a must.

You'll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***



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