Customer Service Representative
2 days ago
Provides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
Manages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment.
Resolves customer service issues for complex, multi-country or multi-regional accounts.
Acts as a liaison between customers and appropriate internal organizations such as Sales, Manufacturing, Logistics and Service Delivery to resolve customer inquiries.
Influences changes to production and/or shipping schedules and price changes.
May identify and follow up on business opportunities.
May be responsible for project management of country, regional or multi-country projects.
May require ability to read/write in one or more languages.
QualificationsBachelor's or Master's Degree or equivalent.
Post-graduate, certification, and/or license may be required.
Typically, at least 1-2+ years relevant experience.
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required:No
Shift:Day
Duration:No End Date
Job Function:Customer Service
-
Customer Service Representative
3 days ago
Chengdu, Sichuan, China Agilent Technologies Full timeJob DescriptionProvides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract...
-
Customer Success Specialist-T1
2 weeks ago
Chengdu, Sichuan, China Amazon Full time $160,000 - $240,000 per yearDescriptionAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world.Amazon Global Logistics in China is a team of highly experienced logistics professionals, product &...
-
Field Service Engineer
7 days ago
Chengdu, Sichuan, China ASML Full timeInstall equipment at customer's locations, including equipment with new features, unload components, inspect for damage, assemble, align and test. Analyze applicability, accuracy and adherence to design specifications. Recommend design changes or substitution of materials when appropriate.Evaluate and diagnose problems and make appropriate repairs. Work with...
-
Sr Biopharmaceutical Rep-Chengdu
1 week ago
Chengdu, Sichuan, China Amgen Full timeAs a Senior Biopharmaceutical Representative, the role involves developing strategic plans to sell biopharmaceutical products to healthcare professionals and other potential customers. The representative builds strong relationships with key industry stakeholders and stays updated with industry trends and regulatory requirements.
-
Chengdu, Sichuan, China JLL Full timeRole And ResponsibilitiesOVERALL ROLE The Facilities Coordinator/Officer (Soft Services) will assist the Branch FM Operations Manager to set up, implement, run and manage facility operations processes and functions across all aspects of soft services delivery at branches including but not limited to reception, cleaning, indoor plants, mail/shipping,...
-
Sr Biopharmaceutical Rep-Chengdu
2 weeks ago
Chengdu, Sichuan, China Amgen Full timeCareer CategorySalesJob DescriptionAs a Senior Biopharmaceutical Representative, the role involves developing strategic plans to sell biopharmaceutical products to healthcare professionals and other potential customers. The representative builds strong relationships with key industry stakeholders and stays updated with industry trends and regulatory...
-
Service Designer, DD&T, Chengdu
2 days ago
Chengdu, Sichuan, China Takeda Full timeBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...
-
Senior Security Engineer
2 weeks ago
Chengdu, Sichuan, China Manulife Full time CN¥80,000 - CN¥120,000 per yearManulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.JOB DESCRIPTIONKey Responsibilities:Develops and implements security controls to protect the organization.Assesses coverage and quality...
-
IT Project Manager
2 days ago
Chengdu, Sichuan, China Manulife Full timeManulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.Job DescriptionKey Responsibilities:Works with clients to define and manage the scope, strategy, requirements and implementation of...
-
高级产品销售经理 (成都/厦门)
2 weeks ago
Chengdu, Sichuan, China 银星智能 Full time $300,000 - $600,000 per year该职位来源于猎聘 - Dedicated and revenue driven to operate as a special sales channel to build more direct communication and connection with premium clients/consumers, and retailing mindset driven to approach real B2C business through local wholesalers under company guideline.Focus on premium products only to bring incremental business on top of...