Product Sales Learning Business Partner

What you will do:

APAC is a rapidly growing market as we embark on our enterprise strategy to make buildings smarter, healthier, and more sustainable. With the ambition to double our business revenue, we are hiring a Product Sales Learning Business Partner & Change Management Partner for the APAC region.

In this position, you will assume the the dual roles, the Product Sales Learning Business Partner and Change Management Partner. As Business Learning Partner, you will collaborate with internal stakeholders such as HRBP, Commercial, Service in Product Sales business unit to tailor learning interventions that enhance business performance. This will be achieved by providing learning solutions that align with the business strategy. The Change Management role, you will support the execution of organizational change strategy in support of initiatives across a portfolio of interconnected projects. This role is focused on supporting the building, refining, executing, and measuring customized change plans and strategies through partnerships with sponsors, project leadership, people leaders, and cross-functional teams within JCI. 

Being a vital component of the One Learning Team in Corporate Human Resources, this position will also require alignment between the regional and global to ensure the best possible match for regional talents and growth initiatives.

Key Responsibilities:

Learning & Development:
1.    Effectively identify training needs through organizational analysis, process, and performer level analysis.
2.    Design and develop blended learning solutions including classroom training, online training, skill assessments, and learning tools, applying the principles of adult learning.
3.    Facilitate learning via classroom, webinar, and video conference. Manage training logistics including calendars & class registrations via Learning Management System.
4.    Curate self-paced learning pathways for the Learning Hub that support the development needs of our employees.
5.    Continually measure, evaluate, and increase the effectiveness of learning through consistent deployment and review of enterprise Metrics that Matter survey methods.

Change Management:
1.    Leverage existing organizational change tools and frameworks to develop, support, and refine comprehensive change strategies and transition plans for complex, high-impact organizational initiatives.
2.    Partner with sponsors and leadership to build consensus around the need for change plan(s), to define change objectives of multiple project streams, and to ensure prioritization of key change activities and resources across the portfolio.
3.    Support the develop of targeted stakeholder readiness, engagement and communications plans that implement the right tactics at the right time to support and enable employees to adopt desired changes at all levels of the organization, while also supporting broad, company-wide awareness and support for change efforts.
4.    Lead engagement of change champion network(s) across the portfolio and partner with them to implement creative change management tactics where needed to address unique stakeholder needs that require communications, engagement, training and/or change adoption support.
5.    Partner closely with the change team members to develop and implement metrics and key performance indicators (KPIs) that measure change management plan progress. Regularly report on change adoption metrics, and look for ways to continuously measure, evaluate and improve the change management process.

Education / Work Experience Required:

•    Master's Degree in Instructional Design/Organizational Development/Human Resources/Marketing and Sales preferred.

•    DDI certified trainer, Franklin Covey certified trainer, Miller Heiman certified trainer or knowledge of common change management methodologies.

•    Ability to falicate workshop in both Chinese and English.

•    More than 10 years of experience in Commercial Development, Channel Development, Change Management or Leadership Development roles. 

•    Experience in large, complex organizations.

•    Strong leadership skills required, including proven ability to influence leaders and facilitate cross-functional teams.

•    Ability to build strong working relationships with internal customers and positively influence key constituents.

•    Ability to lead and manage large projects and a portfolio of projects.

Key Competencies:

•    Enterprise Mindset: Develop solutions for "one JCI" that achieve organizational objectives.

•    Strategic Thinking: Connect the dots between processes to achieve overall objectives of Johnson Controls.

•    Customer Focus: Leverage keen internal and external customer insights to strengthen responsiveness and customer satisfaction.

•    Inspire and Influence: Convey trust and confidence in the company's capabilities, contributions, and plans across units and functions.

•    Collaborate Across Boundaries: Remove barriers to enable open communication within and across organizational boundaries.

•    Process/Program Management: Organize steps, resources, and workflows to ensure intended impact of solutions can be realized.

•    Problem Solving: Define problems systematically, analyze causes and effects, and execute timely decisions or actions.