Manager, Supplier Quality

A Career at HARMAN Lifestyle
We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience

About The Role
Drive excellence in high-end audio brands (JBL/Mark Levinson/Revel) by leading supplier quality initiatives, deploying advanced quality methods, analyzing field data to improve reliability, collaborating cross-functionally to achieve quality targets, conducting rigorous supplier audits, and leveraging manufacturing expertise to elevate product performance and customer satisfaction.

What You Will Do

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience
• Lead and manage Consumer Audio SBU suppliers towards achieving breakthrough quality and reliability improvements
• Lead deployment of modern and effective quality methods and tools across supplier processes
• Internalize and deploy warranty and field failure PPM metrics and goals with alignment to key process improvement areas including manufacturing, test, and development processes for Consumer SBU
• Work closely with sourcing team to drive supplier performance towards achievement of defined goals using the supplier scorecard process
• Foster teamwork with the regional quality and product teams to insure total alignment of efforts and objectives
• Use quality data effectively and frequently to focus efforts on top priorities and achieving results
• Lead and lever outsourcing to perform supplier source inspection AQL using 0.4/major acceptance criteria
• Develop and deploy new product release plan to achieve quality performance requirements especially for Reliability part
• Respond aggressively to customer and regional quality team complaints by driving systematic countermeasures and preventive actions with suppliers from manufacturing perspective
• Be a expertise in Consumer Audio products manufacturing area
• Perform regular supplier and potential supplier audit from Supplier Quality perspective

What You Need To Be Successful

• Bachelor's degree
• 8+ years in supplier quality management with proven and significant results
• Strong hands-on knowledge in the use of quality tools and methods; Six Sigma preferred
• Strong electronics background in audio/video technology and manufacturing
• Strong applied experience of ISO9001 and TS16949 quality standards
• Strong experience with program transferred is preferred
• Lean Six Sigma with Green Belt certification, Black Belt preferred
• Proficiency in production process control and cosmetic and finish requirements
• Strong interpersonal, communication, and influence skills
• Customer focus with urgency, responsiveness and initiative to action
• Data and fact driven with strong analytical skills
• Results driven and strives to meeting or exceeding goals and objectives
• Strong team player and builds trust and confidence with suppliers and internal teams
• Black Belt / Lean Expert certification preferred
• Knowledge of cosmetics and finish control preferred
• Experience with ISO standards and supplier quality auditing
• Working knowledge of QS, TS, and APQP standards and processes preferred
• Strong background in Statistical Process Control, capability analysis (Cp, Cpk)
• Customer focus with urgency, responsiveness and initiative to action
• Data and fact driven with strong analytical skills
• Results driven and strives to meeting or exceeding goals and objectives
• Demonstrated leadership and will go the extra mile to getting things done
• Strong team player and builds trust and confidence with suppliers and internal teams

What Makes You Eligible

• Willingness to travel
• Willingness to work in an office
• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen

What We Offer

• Flexible work environment, allowing for full-time remote work one day per week for positions that can be performed outside a HARMAN or customer location.
• Access to employee discounts on world-class Harman products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Access to HARMAN Campus Fitness Center and Cafeteria
• "Be Brilliant" employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development