Technical Account Manager, Cloud Consulting

6 days ago

Shenzhen, Guangdong, China Google Full time
Minimum qualifications:
  • Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
  • 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
  • Experience supporting enterprise customers in Cloud Professional Services organizations, IT consulting, or program management organizations.
  • Ability to communicate in Mandarin and English fluently to support client relationship management in this region.
Preferred qualifications:
  • MBA or Master's degree in a Management, Technical, or Engineering field.
  • Experience in application/workload migration to public cloud providers, and with collaborating across business units internally and at enterprises.
  • Experience collaborating with channel partners, systems integrators, and Third-Party developers to deliver solutions.
  • Understanding of any one of the following IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
About the job:

The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google's global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.

As a Technical Account Manager (TAM), you will help customers adopt Google Cloud products. You will lead the adoption of Google Cloud at organizations, guiding them through the technical facets of their Google Cloud transformation journey. You will manage the delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services. In this role, you will regularly engage with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities:
  • Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
  • Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
  • Develop relationships with stakeholders to understand a customer's business and develop roadmaps. Lead quarterly business reviews and executive sessions to understand business and technical needs.
  • Plan for customer events and launches, partnering with support, engineering, and site reliability engineering to ensure customer success during critical moments. Work with customers and support to guide issues/escalations to resolution.
  • Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate cloud adoption.

  • Technical Account Manager, Cloud Consulting

    1 week ago

    Shenzhen, Guangdong, China Google Full time $120,000 - $240,000 per year

    info_outlineXNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Shenzhen, Guangdong Province, China; Shanghai, China.Minimum qualifications:Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.5 years of experience in a...

  • Technical Account Manager, Cloud Consulting

    1 week ago

    Shenzhen, Guangdong, China Google Full time $60,000 - $120,000 per year

    Note: By applying to this position you will have an opportunity to share your preferred working location from the following:Shenzhen, Guangdong Province, China; Shanghai, China.Minimum qualifications:Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.5 years of experience in a customer-facing...

  • Cloud Sales Account Manager-OCI

    1 week ago

    Shenzhen, Guangdong, China Oracle Full time CN¥80,000 - CN¥120,000 per year

    Job role: Tech Cloud Sales Rep.Location: Beijing/Shanghai/Guangzhou/Shenzhen/Chengdu/Fujian/Hangzhou/NanjingJob DescriptionWe are seeking motivated sales people who will sell and deliver the latest industry insights into how Oracle Cloud Infrastructure (OCI) both in IaaS and PaaS environment for public and private cloud portfolio. You will help your...

  • Cloud Solution Architect--Cloud

    1 week ago

    Shenzhen, Guangdong, China Microsoft Full time CN¥120,000 - CN¥240,000 per year

    OverviewWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and...

  • Strategic Cloud Engineer, Cloud

    2 days ago

    Shenzhen, Guangdong, China Google Full time

    Note: By applying to this position you will have an opportunity to share your preferred working location from the following:Beijing, China; Shanghai, China; Shenzhen, Guangdong Province, China.Minimum qualifications:Bachelor's degree in Computer Science or equivalent practical experience.8 years of experience automating infrastructure provisioning, DevOps,...

  • Cloud Account Director/Sr Director of Business Development

    6 days ago

    Shenzhen, Guangdong, China Qualcomm Full time CN¥120,000 - CN¥240,000 per year

    CompanyQualcomm ChinaJob AreaSales, Business Development & Marketing Group, Sales, Business Development & Marketing Group > Business DevelopmentGeneral SummaryQualcomm is seeking experienced talents to join the Business Development team in China to drive the corporate level collaborations and business strategy with leading Cloud Service Providers (e.g. CSPs...

  • Training & Certification- Product Manager

    4 days ago

    Shenzhen, Guangdong, China Tencent Cloud Full time CN¥120,000 - CN¥240,000 per year

    Responsibilities:Responsible for the planning and development of the training and certification platform and AI tools.Participate in the development of Tencent Cloud training courses and certifications.Support the delivery of training and certification projects for overseas clients.Contribute to the research and development of courses and...

  • Enterprise Account Manager

    6 days ago

    Shenzhen, Guangdong, China MongoDB Full time CN¥120,000 - CN¥240,000 per year

    MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...

  • Training & Certification- Product Operations

    4 days ago

    Shenzhen, Guangdong, China Tencent Cloud Full time CN¥120,000 - CN¥240,000 per year

    Responsibilities:Develop and implement operational strategies for Tencent Cloud's training and certification business in overseas markets, driving business growth and enhancing brand presence and influence.Monitor and analyze business data, evaluate operational effectiveness, and propose optimization recommendations.Participate in the engagement with...

  • Cloud - Pre-sales Senior Solution Architect (Thailand Market)

    1 week ago

    Shenzhen, Guangdong, China Tencent Full time CN¥1,000,000 - CN¥1,500,000 per year

    Business UnitCloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail,...