Solution Advisor Senior Specialist

We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

T3 (Senior)
Accountability

• Responsible for delivery of outcome of assigned projects or areas of responsibility
• Internally recognized senior on complex technical and business matters
• Works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions
• Collaborates in devising long-term concepts
• May include team lead or supervisory responsibilities

Complexity

• Contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects)
• Works independently on topics while setting priorities having sole responsibility
• Provides regular project status and updates
• Decisions/solutions can enhance essentially current and future design and strategy
• Enhance complex systems & processes

Experience

• Advanced technical or business skills and special knowledge in one / several areas
• Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations
• Typically several years experience with increasing amount of responsibility

Communication

• Builds and maintains partnerships with internal and external customers and partners
• Contributes actively to build common ground for cooperation
• Communicates clear and conveying processes & policies in a way that others can understand, communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers

Key Responsibilities & Tasks
This role brings well-developed solution and business process knowledge to customers by demonstrating a compelling vision of the future with SAP/partner solutions. They lead solution requirements for the account team by identifying, qualifying, and demonstrating how SAP can provide the best solution to achieve their business outcomes. They engage memorably and deliver customer experiences with stories that differentiate with business outcomes. They support activities to ensure customers fully realize the value of SAP's solutions and are eager to renew.

Account Team Engagement

• Engage with customers early in the sales cycle by matching customer needs to SAP solutions and qualifying the opportunity against a probability of success.
• Support new sales and adoption by providing solution-specific expertise and competitive differentiation.
• Provide expertise to the account team and to the development of the account strategy.
• Contribute to creation of overall theme and competitive differentiation (value wedges) and execute dry runs on deals and customer engagements.
• Engage customers through impactful storytelling.
• Provide answers to customer / internal SAP team inquiries concerning solution topics focusing on driving customer success and business outcomes.
• Embrace consistent messaging and employ digital assets in all customer engagements, including recorded demos, presentations, microsites and other content created by SAP's Global Digital Content Factory.

Customer Lifecycle Engagement

• Effectively transition key details from the customer journey to on-boarding teams / partner / Field Services.
• Drive adoption by continuing to sell the vision and impact of SAP's solutions post-selection.
• Provide expertise through the customers' successful deployments and realization of value, as required.
• Build knowledge across the customer lifecycle.
• Expand the SAP footprint by showing how other SAP solutions can be leveraged to address other areas of their business.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: .