Supplier Quality Engineer

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Key job responsibilities
The Supplier Quality Engineer(SQE) is responsible for NPI and Sustaining Quality at suppliers for parts, components and sub-assemblies throughout their lifecycles. The ideal candidate owns managing several high priority activities including production yield reviews, lead and facilitate resolutions for issues at IQC, IPQC, OBA, OQC, ORT and customer complaints, conduct regular line audits, develop and facilitate DOEs, coordinate and manage cosmetic limit samples selections, develop presentations and reports, interact and provide direction to suppliers, as well as work closely with PQEs and CMs to analyze and resolve issues between manufacturing partners and suppliers. In addition, the position will own facilitating and executing the part/component validation, performance and reliability test executions, and ensure process effectiveness and compliance between the suppliers, contract manufacturers and eero operations.

What you'll do:
- Be the primary quality representative for supplier quality activities
- Perform First Article Inspections (FAI) to make sure samples comply with drawings and specifications prior to production start or after any changes
- Own implementation, validation and continuous monitoring of supplier's IQC, IPQC and OQC to ensure proper process FMEA, quality control plans, SOPs, SIPs, operator/inspector training, equipment and documentation are implemented and followed
- Determine strategies for continuous improvement in supplier quality and supply chain metrics.
- Manage supplier's corrective actions system (investigation, documentation and implementation of corrective action and the verification of their effectiveness)
- Conduct supplier audits including new supplier selection and regular process/product audits to existing suppliers, and effectively drive findings closures by proposing and implementing necessary CAPA
- Coordinate and manage cosmetic waivers and limit sample selections and allocations for all involved party
- Take lead process capability assessment, measurement system analysis, MSOP & correlation and SPC implementations at supplier site
- Initialize the review and approval for supplier PPAP
- Contribute to final product release activities in accordance with established procedures, production schedules and gate exit requirements
- Develop and prepare documentation, post reports, drive quality metrics and communication
- Drive respective teams responsible for issues until a decision or solution is reached
- Track issue and task progresses in JIRA and understand BOM components, layout and drawings with a PLM system (i.e. Arena, Agile, etc.)

A day in the life
Just Walk Out is a new kind of store with no lines and no checkout. You simply use the app to enter the store, take what you want from our selection of fresh, delicious meals and grocery essentials, and go. Our checkout-free shopping experience is made possible by our Just Walk Out Technology. It automatically detects when products are taken from or returned to the shelves and keeps track of them. When you're done shopping, you just leave the store. Shortly after, we'll charge your Amazon account and send you a receipt. We designed and custom-built, our technology uses computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA. We value diverse experience, work/life balance, inclusive team culture and mentorship for career growth. We're looking for people who want to join an ambitious team that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design.

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent
- 5+ years of manufacturing, process, industrial engineering experience
- Experience demonstrating problem solving and root cause analysis
- In-depth understanding and implementation experiences in APQP, FMEA, SPC & Process capability, MSA, PPAP, DOE, data analysis, hypothesis testing etc.
- Excellent English communication skills and interactions with suppliers and customers, both written and verbal

- Travel up to 50% of the time
- Experience writing technical documents, project plans and progress reports to leadership and to stakeholders
- Certified QMS lead auditor
- Solid experience in SMT, DIP, FATP, FPC/FPCA and surface treatment process
- Good understanding of GD&T and experience of applying different measurement tools, techniques and gage/fixture design
- Experience of tooling design, tooling engineer and molding process engineer will be a plus
- Experience of reliability testing will be a plus

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

---