Sr. Associate Director, Software Engineering

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Software Engineering.

Business: Emerging Technology

Principal responsibilities

• Collaborate with cross-functional teams to develop and implement AI-driven prompt systems for various banking services, such as customer service, fraud detection, and risk management.

• Design, develop, and maintain AI prompt algorithms and models to ensure high performance, accuracy, and reliability, leveraging LangChain for enhanced capabilities.

• Conduct research on the latest AI and machine learning technologies, including LangChain, and apply them to improve existing systems and develop new solutions.

• Develop and maintain documentation for AI prompt systems, including technical specifications, user guides, and training materials.

• Collaborate with the IT team to ensure seamless integration of AI prompt systems with other banking applications and infrastructure.

• Monitor and evaluate the performance of AI prompt systems, making adjustments as needed to optimize results.

• Ensure that all AI prompt systems adhere to industry best practices and comply with data privacy and security regulations.

• Provide technical support and troubleshooting assistance for AI prompt systems as needed.

• Continuously stay up-to-date on the latest advancements in AI and machine learning, including LangChain, to ensure our systems remain cutting-edge and competitive in the industry.

• Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred.

• Strong knowledge of programming languages such as Python, Java.

• Proven experience in AI and machine learning, preferably in the banking or financial services industry.

• Experience with natural language processing (NLP) technologies, including LangChain.

• Strong problem-solving and analytical skills, with the ability to develop creative solutions to complex challenges.

• Excellent communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders.

• A strong commitment to maintaining data privacy and security standards.

You'll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Software Development (GuangDong) Limited