Assistant Guest Relations Manager(Expatriate)- 宾客关系副经理
1 week ago
Managing the operation of the Guest Relation by assisting our guests with enthusiasm, efficiency and professionally at all times. Always maintaining the Rosewood's high standards of service and hospitality. Have a thorough knowledge of all Guest Relation operations. Providing information and training to Guest Relation associates when needed. Maintain Rosewood high standards of service and hospitality at all times.
- Ensures the Guest Relations Team maintain complete knowledge of and comply with all departmental policies, service procedures and standards (Hotel & LQA) on a daily basis.- Monitor TrustYou and take necessary action to ensure service level and engagement are always up to hotel standard and goal set by the management in order to maintain high customers' satisfaction and loyalty.- Determine the selling procedures of the day and ensure your team is aware. Inform your shift of any facts relevant for that day.- Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high.- At all times strive to represent hotel in most professional, courteous and efficient manner.- Communicate all new policies and procedures to all associates.- Continuously strive for new thoughts and ideas to improve and strengthen the Guest Relation, up-dating procedures and implementing them.- Handle any guests' problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through- Monitor associates appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image.- Quickly establishes rapport and develops friendly relationships with regular hotel clients.
-
Assistant Manager 大堂副理
2 weeks ago
Guangzhou, Guangdong, China Mandarin Oriental Full time CN¥40,000 - CN¥80,000 per yearMandarin Oriental, Guangzhou is looking for a Assistant Manager to join our Front Office team.Do you want to deliver the exceptional? Work in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the exceptional, every day, everywhere.Mandarin Oriental...
-
The Loft Assistant Manager 酒吧副经理
1 week ago
Guangzhou, Guangdong, China Mandarin Oriental Full time CN¥300,000 - CN¥600,000 per yearMandarin Oriental, Guangzhou is looking for an The Loft Assistant Manager to join our Food & Beverage team.Do you want to deliver the exceptional? Work in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the exceptional, every day,...
-
Guangzhou, Guangdong, China Mandarin Oriental Full timeMandarin Oriental, Guangzhou is looking for an Events Sales Manager/Assistant Events Sales Manager to join our Sales & Marketing team.Do you want to deliver the exceptional? Work in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the exceptional,...
-
Bar Concept Assistant Manager 酒吧概念副经理
1 week ago
Guangzhou, Guangdong, China Mandarin Oriental Full time CN¥104,000 - CN¥130,878 per yearMandarin Oriental, Guangzhou is looking for a Bar Concept Assistant Manager to join our Food & Beverage team.Do you want to deliver the exceptional? Work in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the exceptional, every day,...
-
Guest Service Agent 宾客服务接待
5 days ago
Guangzhou, Guangdong, China Mandarin Oriental Full timeMandarin Oriental, Guangzhou is looking for a Guest Service Agent to join our Front Office team.Do you want to deliver the exceptional? Work in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the exceptional, every day, everywhere.Mandarin Oriental...
-
客房部经理
7 days ago
Guangzhou, Guangdong, China Hyatt Regency Full time CN¥2,500,000 - CN¥3,500,000 per yearOrganization- Hyatt Regency Guangzhou Zengcheng概述主要职责 :Main Duties:行政Administration监督并协助客房部运营手册的准备及更新 。Oversees and assists in the preparation and updates of the Housekeeping Departmental Operations Manual.定期主持召开部门沟通会并确保例会和会议切实有效且在必要时进行指导...
-
TANG Hostess 「堂」餐厅咨客
18 hours ago
Guangzhou, Guangdong, China Conservatorium Hotel Full timeTANG Hostess 「堂」餐厅咨客JR-04234Food & BeverageFull timePermanentMandarin Oriental, GuangzhouMandarin Oriental, Guangzhou is looking for a TANG Hostess to join our Food & Beverage team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth...
-
TANG Hostess 「堂」餐厅咨客
17 hours ago
Guangzhou, Guangdong, China Mandarin Oriental Hotel Group Full timeMandarin Oriental, Guangzhou is looking for a TANG Hostess to join our Food & Beverage team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner and...
-
Engineering Supervisor 工程主管
3 days ago
Guangzhou, Guangdong, China Mandarin Oriental Full timeMandarin Oriental, Guangzhou is looking for an Engineering Supervisor to join our Engineering team.Do you want to deliver the exceptional? Work in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the exceptional, every day, everywhere.Mandarin...
-
顾问Consultant
7 days ago
Guangzhou, Guangdong, China 罗德公共关系顾问(北京)有限公司 Full time CN¥90,000 - CN¥120,000 per year该职位来源于猎聘 岗位职责: 1. 协助客户提出并组织实施策划各类公关事件及策划社会化营销解决方案; 2. 制定年、月度传播策略方案,撰写相关新闻稿件、报告等; 3. 综合分析客户的产品、竞争对手等各方面的状况信息, 不断挖掘客户需求; 4....
