Specialist, Ancillary Business

1 week ago

Ningbo, Zhejiang, China HK Express Full time CN¥300,000 - CN¥600,000 per year

HK Express is Hong Kong's first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world's most diverse and dynamic region; and at HK Express, we're opening up new travel experiences that inspire and invigorate millions of people across the region we're proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Role Purpose

  • Proactively work with all departments and product providers to ensure ancillary products targeting Mainland China market are optimized in terms of distribution, customer experience and revenues at all times.
  • Proactively work with Digital Experience, Marketing and Data teams and optimize the airline's WeChat Mini-program booking experience to drive ancillary products' take-up and revenue.
  • Day-to-day management of all third-party product providers (insurance, intermodal transportation, accommodation, local experience, media sales) in Mainland China market, including monitoring of revenues, business operations and customer case handling.
  • Identify advertising sales opportunities in the Mainland China market and deliver to the monthly sales targets.
  • Identify and develop new ancillary products and/or partnerships which align with the company's strategic goals.
  • Be responsible of Mainland China localization of the airline's global ancillary products.
  • Provide regular reports, both data and commentary, on ancillary revenue performance and product development.
  • Support the Ancillary Revenue team in handling projects and day-to-day tasks when needed.

Qualifications

  • Bachelor's degree or equivalent experience in Business Management, Marketing, or a related field required;
  • Prior Aviation/Tourism experience preferred;
  • Knowledge of product management concepts and principles;
  • Good presentation skill and able to develop business case and presentation deck;
  • Happy to work independently when required;
  • A team player with a positive can-do attitude;
  • Proven ability to priorities and deliver on multiple concurrent initiatives;
  • Result driven; enjoy working in a fast-paced environment;
  • Excellent communication skills; proficient in both spoken and written English will be added advantage.
  • Working Location: Shenzhen

职位:
辅助营销业务专员

地点:
深圳

暂定汇报线:
辅助营销业务助理经理

岗位职责

  • 主动与各部门及产品供应商合作,持续优化面向中国内地市场的辅营产品在分销、客户体验和收入方面的状态。
  • 主动与数字体验、市场营销和数据团队合作,优化航空公司微信小程序的预订体验,以提升辅营产品的转化率和收入。
  • 负责联系中国内地市场所有第三方产品供应商(日常管理包括保险、联运交通、住宿、本地体验、媒体销售),包括收入监控、业务运营及客户个案处理。
  • 识别大湾区/中国内地市场的广告销售机会,并实现每月销售目标。
  • 识别并开发符合公司战略目标的新辅营产品和/或合作伙伴关系。
  • 负责航空公司全球辅营产品在大湾区/中国内地市场的本地化工作。
  • 提供有关辅营收入表现和产品开发的定期报告,包括数据和分析评论。
  • 支援辅营收入团队处理项目及日常事务。

任职资格

  • 商业管理、市场营销或相关本科学历;
  • 拥有航空/旅游业经验优先;
  • 熟悉产品实施过程,包括需求分析、功能设计、流程设计、研发跟进等;
  • 具团队合作精神;
  • 拥有同时处理多项工作的能力;
  • 具备良好的跨部门沟通和团队协作能力,有较强的自驱力与责任心;
  • 英文听说读写流利优先

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