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Trade Support Analyst
2 weeks ago
Susquehanna has a job opening for an Operations Analyst to join our team in support of our Institutional Sales Trading desk. In this role, you will be focused on support of trading activity from the point trades are executed by our traders through settlement, clearing and post-trade analysis. This ensures that you will gain broad exposure across the operational activities on the desk including settlements, reconciliations, and reporting as well as issue resolution and variance analysis. Additionally, we will look to you to focus on continuous automation and process improvement through collaboration with team members and our technology team. This will also include testing these activities prior to rollout across the desk. In carrying out these responsibilities, you will have the opportunity to interact daily with traders, peers, clients, vendors and our clearing firms to ensure that issues are resolved as quickly as possible and that trades settle and clear within required timeframes.
What you'll do
- Maintain and support operational activities related to equity and ETF trading activity on the desk
- Manage emails/calls from traders, clients, clearing firms, etc; leverage technology resources available to automate wherever possible to ensure prompt resolution of inquiries/issue
- Drive towards automation and continuous process improvement to ensure any issues that arise are resolved as quickly as possible
- Coordinate with technology team members to drive, test and facilitate automation opportunities and/or process improvements on the desk
- Leverage tools such as Excel, VBA, SQL and Python to improve reporting capabilities and increase the speed with which any variances are resolved
- Actively liaise with team members and our KYC team to facilitate client account opening and onboarding ensuring processes are seamless
- Troubleshoot and problem solve issues that may arise with trading activity on the desk
- Provide support to both customers and sales traders as needed
- Bachelor's degree: specialization in finance or a related discipline preferred
- Minimum of three years of professional, co-op and/or internship experience in a trade support role required; previous experience supporting or with exposure to, Foreign and Domestic Equities, ETFs and Equity derivatives. Fixed Income also a plus
- Demonstrated and strong experience with Excel required; experience with VBA, Access, Python, and/or SQL preferred
- Proven ability to work in a fast-paced, team environment, meet deadlines, and work well under pressure
- Strong communication skills (verbal and written); ability to interact effectively with all levels of the organization
- Must be a self-starter, a quick learner, and resourceful in solving problems.
- Reliable and flexible team player with a positive demeanour
- Experience with Euroclear, DTCC, CTM and/or Alert, or other trading programs, a plus
What's in it for you
- Our flat hierarchy enables you to drive meaningful impact, by leveraging your expertise and taking ownership
- Private healthcare with medical, dental, and vision benefits available.
- Further your learning and career development with our Education Assistance program.
- Employee Referral program for successfully referring high calibre talent to Susquehanna
- A lunch allowance stipend for each day you are in the office
- Regular social and community events including annual poker tournament.
- Susquehanna's matching charity gift program
- Explore our benefits and culture: link
About Susquehanna
Susquehanna is a global quantitative trading firm founded by a group of friends who share a passion for game theory and probabilistic thinking. Our rigorous and analytical approach to decision making has led Susquehanna to become one of the largest and most successful proprietary trading firms in the world. In our offices around the globe, our employees are relentless problem solvers who collaborate to make optimal decisions.
What we do
Susquehanna's deep integration of trading, technology and quant research makes us experts in trading essentially all listed financial products and asset classes, with a focus on derivatives. We handle millions of trading transactions around the world every day as both a market maker and market taker. Our efforts provide liquidity and ensure competitive prices for buyers and sellers. While our presence in the market is broad, our trading desks are highly specialized to allow for a deep understanding of the unique drivers of each asset class.
Equal Opportunity Statement
We encourage applications from candidates from all backgrounds, and we welcome requests for reasonable adjustments during the recruitment process to ensure that you can best demonstrate your abilities.
If you're a recruiting agency and want to partner with us, please reach out to Any resume or referral submitted in the absence of a signed agreement will not be eligible for an agency fee.
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