Consultant Specialist

2 weeks ago

Guangzhou Taikoohui, China HSBC Full time

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

We are currently seeking an experienced professional to join our team in the role of CONSULTANT SPECIALIST.

Business: CTO Infrastructure

Principal responsibilities

-    Cooperate with engineering team to test the new images of CWD and if any issue investigate and report to engineering team. 
-    Manage CWD build issue globally and coordinate with relevant internal teams for resolution.
-    Play a role in OS upgrade projects representing the team, cooperate with project team and relevant teams to ensure timely and smooth upgrade.
-    Manage a array of software/driver/firmware packages deployments, including documentation, preparation and delivery.
-    ITSO delegate of IT service MS-KMS, responsible for maintaining the service and server compliance, performance, changes and documentations.

Knowledge & Experience / Qualifications

  • Extensive experience in troubleshooting and supporting Windows 10/11 operating systems.
  • Extensive knowledge of the Microsoft architecture and design principles at enterprise scale.
  • In-depth understanding of complex Active Directory infrastructures, Group Policies, Networking, and Endpoint Security.
  • 3rd level Incident resolution for Windows OS
  • Proficiency with endpoint management tools such as Microsoft SCCM and Intune.
  • Experience with PowerShell, command-line scripts, and SysInternals tools.    
  • Knowledge of CloudPC or Windows 365
  • Good analytical, reporting and presentation skills 
  • Quick Learner, Team player and strong inter-personal/social skills to build and maintain, cordial relationship with users, peers and
  • people at all levels 
  • Strong time, ability to work under pressure and priority management skills
  • Strong collaborative and persuasive skills 
  • Courage and ability to challenge the status-quo 
  • Proficient is troubleshooting and handling of complex issues  
  • Understands how to break stories or tasks into daily sub-tasks.
  • Native speaking in Cantonese is a plus

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBCLL/GZ*

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued By HSBC Software Development (GuangDong) Limited

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