Senior Consultant Specialist

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

Business: GPS Technology

Principal responsibilities

• Drive the user experience design process from concept to final implementation, delivering the best user experience for the GPS CBCC Payments Staff Portal (PSP), being the UI/UX design lead of PSP application.
• Produce user experience designs, including requirement visualization, customer journey mapping, information architecture, wireframes, interactive prototypes, and detailed UI design.
• Collaborate with product managers, developers, and other stakeholders to ensure the successful delivery of user-centric digital solutions that align with business objectives and user needs.
• Support design activities, including user research and ideation sessions, to create and refine user-centric digital solutions, effectively communicating findings and design rationale to stakeholders.
• Advocate for user - centered design principles and best practices within the organization.
• Design systems: Manage the design process, drive decisions, track design issues and ensure that design specifications are implemented.
• Stay up to date with industry trends, best practices, and emerging technologies to ensure our digital experiences remain competitive and relevant.
• Contribute to the definition and creation of flexible, coherent design systems and component libraries.
• Iterative Improvement: Continuously analyze user feedback and data to optimize existing features and proposed improvement.
• Improve user interaction and interface within an Accessibility framework.
• Promote User Centered Design principles and best practice within banking.

Knowledge & Experience / Qualifications

• Bachelor's or above degree in design, human-computer interaction, or a related field.
• 5+ years of UI/UX design experience, proficiency in UI/UX Software (Sketch, Figma, Photoshop).
• Solid understanding of design principles, including typography, color theory and interaction design, knowledge of current UX trends and best practice is essential.
• Logical thinking, strong communication and presentation skills, with proficiency in English.
• Customer centricity mindset, problem solving skills and ability to work effectively in a team and manage multiple projects.
• Ability to understand detailed complex requirements to design elegant solutions for complicated processes.
• Experience on global design review governance processes, ability to clearly and effectively communicate ideas and solutions to stakeholders, ability to obtain the design approval.
• Be open to receive feedback and constructive criticism.
• Be passionate about all things UI/UX and other areas of design and innovation.
• Experience on working in the Agile development model.
• Ability to work within a design system and propose various concepts within given constraints.
• Good relationship and stakeholder management skills to satisfy a wider range of internal and external customers with conflicting priorities.
• Previous experience in the financial sector or bank company would be an advantage.

HSBCKL/XA*

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

You'll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."  

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.  

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above. 

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised. 

***Issued By HSBC Software Development (GuangDong) Limited***