CloudOps Engineer

Key Responsibilities
Cloud Operations

• Support day-to-day AWS operations (EC2, RDS, EKS, S3, IAM, VPC).
• Perform lifecycle management tasks such as patching, scaling, and backups.
• Participate in incident response, troubleshooting, and on-call rotations.

CI/CD & Automation

• Operate and maintain CI/CD pipelines (ArgoCD, GitHub Actions, Jenkins).
• Improve deployment reliability through automation and scripting.
• Support engineering teams in deploying services and environments.

FinOps & Cost Management

• Monitor cloud usage and support cost-optimization initiatives.
• Assist in identifying opportunities for savings (e.g., right-sizing, compute migrations, storage tiering).
• Partner with senior engineers to report and track cost efficiency.

Database & Data Support

• Operate and monitor MongoDB clusters (performance, backups, scaling).
• Troubleshoot database issues in collaboration with senior engineers.
• Support integration of MongoDB with application workloads.

Observability & Monitoring

• Configure monitoring and alerting with Splunk, Grafana, CloudWatch, and Open Telemetry.
• Contribute to incident detection and response playbooks.
• Help define operational runbooks and dashboards.

Security & Compliance

• Follow IAM security practices and apply least-privilege policies.
• Support patching, logging, and compliance tasks (SOC 2, ISO, HIPAA).
• Work with security engineers to maintain audit readiness.

Required Experience & Qualifications

• 3–5+ years in CloudOps, DevOps, or SRE roles.
• Solid operational knowledge of AWS (EC2, RDS, IAM, S3, CloudWatch).
• Hands-on experience with MongoDB in production environments.
• Exposure to CI/CD pipelines and automation (ArgoCD, GitHub Actions, Jenkins).
• Strong scripting ability (Python, Bash, or similar).
• Familiarity with monitoring and observability tools (Splunk, Grafana, OpenTelemetry).
• Good communication and teamwork skills.

Desired Experience & Qualifications

• Kubernetes operations (Amazon EKS).
• AWS cost management tools and FinOps practices.
• Experience with other databases (PostgreSQL, MySQL, Kafka).
• Exposure to healthcare compliance (HIPAA, GDPR, NIST).

Personal Attributes

• Operations-first: enjoys ensuring systems run smoothly and reliably.
• Detail-oriented: diligent in monitoring, troubleshooting, and documenting.
• Collaborative: works well with global teams and cross-functional partners.
• Growth mindset: eager to learn new technologies and grow into senior roles.

Work Arrangement
This is an in-office role based in Shanghai, China, with a requirement to work a minimum of three days per week on-site. Remote or travel flexibility is not available.

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