IT Technical Analyst

5 days ago

Shanghai, Shanghai, China Johnson Controls Full time CN¥80,000 - CN¥120,000 per year
Position Title​​: IT Technical Analyst

Location​​: Shanghai

Experience​​: 1–5 years

Reporting To​: Director, ITBP China & APAC IT Ops Leader

Position Overview​​

As an IT Technical Analyst, you will bridge business needs with technical solutions by designing, implementing, and maintaining BI/​​AI solutions. You will collaborate with cross-functional teams (e.g., data scientists, business stakeholders) to translate requirements into scalable data pipelines, ensuring alignment with organizational goals and enabling data-driven decision-making.

​​Core Responsibilities​​

1. BI/AI Solution Development & Maintenance​​

Translate business requirements into technical specifications and data models.

Develop and optimize ​data pipeline and transformation​​ for BI reporting, ML and predictive analytics.

Perform data analysis to identify trends, patterns, and opportunities for improvement.

Ensure data integrity and consistency across BI platforms.

Collaborate with AI COE to implement and deploy AI solutions.

Stay updated on the latest AI technologies and trends.

2.Business Analysis & Technical Translation​​

Analyze business requirements to design functional specifications and system architecture documents 

Lead system integration testing (SIT) and user acceptance testing (UAT) and to validate solutions against performance metrics (e.g., accuracy, response time, concurrency) 

3.System Operations & Support​​

Monitor AI/BI system health, resolve incidents (e.g., data anomalies, performance bottlenecks), and provide Tier-2 on-call support.

Maintain technical documentation (architecture diagrams, runbooks, recovery protocols) to ensure knowledge continuity.

Technology Optimization & Innovation​​

Evaluate and integrate emerging tools to enhance system capabilities 

​​Technical Skills

  • 1+ years of experience in data analytics tool development /data management
  • Proficiency in Python, R, or similar programming languages
  • Strong knowledge of data integration, transformation analytics and visualization tools
  • SQL and data modeling expertise
  • Experience working with a variety of relational SQL and NoSQL databases
  • Familiar with Snowflake or HDInsight platform
  • Understanding of data structures, algorithms, and software engineering principles
  • Knowledge of LLM and Generative AI
  • Experience with machine learning frameworks
  • Familiar with Azure AI Foundry is a plus
  • Knowledge of big data platform Spark, HDInsight is a plus
  • Experience in Microsoft Power platform is a plus
  • Domain knowledge of sales, service and financial is a plus

Soft Skills

Language: Bilingual – Chinese & English

Analytical Thinking​​: Decompose complex problems and design actionable solutions 

​​Communication​​: Articulate technical concepts to non-technical stakeholders and drive cross-team consensus 

​​Adaptability​​: Thrive in agile environments with evolving priorities and tight deadlines 

​​Education & Experience:Bachelor's degree in Computer Science, Data Science, software engineer or related field.

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