Sales Performance Manager

Discover the World is seeking a Sales Performance and Engagement Manager to support our dynamic sales teams across multiple markets. In this pivotal role, you'll empower individuals to reach their full potential, drive business success, and foster a culture of continuous improvement.

You'll be instrumental in developing and implementing robust sales processes, delivering impactful training, and enhancing commercial knowledge across the organization. Your leadership will directly influence revenue growth and team productivity.

We're looking for a strategic coach and motivator who thrives on helping others succeed. You'll collaborate across departments, bring fresh ideas to the table, and use data-driven insights to shape high-performing teams. If you're passionate about sales excellence and team development, we'd love to hear from you.

At Discover the World, we're passionate about sales, people, and travel. We represent over 120 top-tier brands across the globe, delivering local expertise through innovative strategies. Our work positively impacts clients, trade partners, and travelers every day. We foster a diverse and inclusive culture where everyone can thrive—and we're looking for someone who shares that vision.

Role Responsibilities

• Support the strategic leadership of the sales team in achieving their goals and objectives through ongoing training, coaching and performance management.
• Support the development of sales strategies and sales approaches to grow market share and increase revenue generation and respond to client's needs.
• Mentoring of a diverse sales team, consisting of key account managers, sales executives, and business development teams.
• Train and coach, the sales, and global teams in data analytics to understand market trends, the competitive landscape and to identify opportunities through informed business decisions.
• Reporting to and supporting the Senior Manager, Sales Performance and Engagement - Asia by conducting regular performance evaluations and providing constructive feedback to enhance individual and team performance.
• Supporting the Asia Training Manager in developing and delivering sales training programs to equip the team with the necessary skills and knowledge to excel in their roles.

Role Requirements

• A Proven track record of success in sales leadership roles and in a training capacity through team coaching and strong sales standards gained in multiple years' experience.
• An excellent communicator and presenter in all forms and audience sizes.
• The ability to work in a matrix management business with many competing priorities.
• An understanding of modern workforce pressures and H.R. in today's hybrid workplace.
• Strong business acumen and experienced in putting into place sales processes and increasing productivity.
• Excellent leadership and management skills, with the ability to inspire and motivate a diverse sales team.
• Demonstrable ability to coach and support varied training needs at multiple levels.
• Analytical mindset with the ability to leverage data to drive strategic decision-making.
• Proficiency in CRM software and other relevant sales tools.
• A graduate ideally from a Business or a related field background
• Fluent in English; a second language and preferably Mandarin Chinese would be advantageous.
• Knowledge of travel, preferably online B2B, hospitality or travel related technology industries would be beneficial but not essential. Other industries with strong sales standards such as FMCG, retail and events would also be considered.

Personal Qualities

• A strong personal desire to be successful through the success of teamwork.
• A self-starter who can be relied upon to support the leadership team without micromanagement.
• A positive, can-do attitude and a problem solver
• A conflict resolver with a calm personality
• A modern outlook and a forward thinker
• Personal strong ethics and integrity
• Maturity and empathy in coaching and management style
• Approachable and engaging