Sales Support Specialist(TPM)

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing.  By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

JOB PROFILE SUMMARY

TPM role supports the assigned portfolio organization (division and market) and customers during the proposal stage by overseeing the delivery of technical proposals, combine tech expertise with leadership to guide development teams, ensure alignment, and meet business goals efficiently, and serving as a key technical resource in the assigned area.

ROLES & RESPONSIBILITIES

CORE RESPONSIBILITIES

Lead the planning and implementation of technical projects, ensuring projects are completed according to outlined objectives. Oversee quality assurance and ensure objectives are met

Develop a detailed project plan to track progress and ensure that all projects are delivered on-time, within scope and within budget

Coordinate internal resources and third parties/vendors for the flawless execution of projects

Manage changes to the project scope, project schedule and project costs using appropriate verification techniques

Perform risk management and mitigation planning to minimize project risks

Measure project performance using appropriate systems, tools and techniques. Report and escalate to management as needed

Create and maintain comprehensive project documentation

Ensure technical feasibility and resource availability

Offers technical advice, solutions and provide technical guidance to support the project team on ABB products/systems/applications/portfolios.

Performs analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.

Prepares and delivers technical presentations and demonstrations for both internal staff and customers on complex product issues.

Analyzes customer needs and competitor offers by leveraging general market information and insights provided by the Sales organization.

Analyzes lost proposals, identifies the potential cause, and conduct post-project evaluation and identify successful and unsuccessful project elements

LICENSE TO OPERATE / CORE VALUES

Faster and pro-active learning skills for all new technology across different fields

Solid organizational skills including attention to detail and multitasking skill

Excellent client-facing and internal communication skills

Excellent written and verbal communication skill for international interactions

Solid technical background with understanding in ABB robotic portfolio and technologies

Proven working experience as a project manager/technical developer

COLLABORATION / LEADERSHIP

Collaborations with internal RnD teams/product teams/Execution teams, communications with external suppliers/strategic partners/start-ups to meet the project objective.

Weekly/Bi-weekly executive presentations/reports to project steco-members and global management team.

JOB SKILLS

Excellent English skills, second foreign language is a plus (Japanese/Korean/Spanish)

Project and Portfolio Management

Business Strategy

Market Intelligence

Go-to-market Strategy

Customer Experience Success

Budget & Performance Targets

Account Management

Business Development & Adoption

Solution/Application Sales Engineering

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