Client Services Manager China

2 days ago

Shanghai, Shanghai, China HSBC Full time CN¥600,000 - CN¥1,800,000 per year

Corporate and Institutional Banking (CIB)

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional investors, banks, insurance companies, governments, and multinational corporations, this team covers fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Identifies business opportunities to increase customer base and promote new product/services, and contributes to the Bank's profitability

Asserts market influence and maintains the Bank's domestic position and reputation

Manages customer relationships, increases customer satisfaction and maintains the bank's no.1 status in market share and top rated service ranking.

Keeps clients updated in a timely manner of all changes in regulations, rules and local market.

Monitors client onboarding progress to ensure continuous delivery of premium services to cross-border clients

Ensure effectiveness and efficiency of staff

Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.

  Qualifications

To be successful in the role, you should meet the following requirements:

Good command in English. 

Have prior working experience in the custodian bank or securities industry, and be familiar with the QFII, RQFII, CIBM business and and have broad knowledge of settlement process of A/B share and interbank bond markets. 

Able to work independently without much guideline/precedent. 

Be competent professionally to bring best practice ideas to the team. 

Strong capacity to manage client interests and be customer focus. Strong interpersonal and communication skill.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited 

  • Client Services Manager China

    6 days ago

    Shanghai, Shanghai, China HSBC Full time CN¥600,000 - CN¥1,200,000 per year

    Corporate and Institutional Banking (CIB)HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional...

  • Trade Client service – Client service Analyst

    6 days ago

    Shanghai, Shanghai, China JPMorgan Chase Full time CN¥300,000 - CN¥600,000 per year

    As a Client Service Officer, you will be responsible for maintaining and enhancing best-in-class client service, building strong relationships with Trade Finance clients in China. You are expected to possess  knowledge of all Trade Finance products.A successful candidate will act as a trusted advisor to clients, always putting their needs first while...

  • Trade Client service – Client service Analyst

    6 days ago

    Shanghai, Shanghai, China JPMorganChase Full time CN¥80,000 - CN¥120,000 per year

    DescriptionAs a Client Service Officer, you will be responsible for maintaining and enhancing best-in-class client service, building strong relationships with Trade Finance clients in China. You are expected to possess  knowledge of all Trade Finance products.A successful candidate will act as a trusted advisor to clients, always putting their needs first...

  • Trade Client service – Client service Analyst

    6 days ago

    Shanghai, Shanghai, China JPMorganChase Full time CN¥400,000 - CN¥800,000 per year

    Job DescriptionAs a Client Service Officer, you will be responsible for maintaining and enhancing best-in-class client service, building strong relationships with Trade Finance clients in China. You are expected to possess knowledge of all Trade Finance products.A successful candidate will act as a trusted advisor to clients, always putting their needs first...

  • Head of Project Development Service, China

    4 days ago

    Shanghai, Shanghai, China Cushman & Wakefield | Greater China Full time CN¥120,000 - CN¥240,000 per year

    Role Purpose:Generate fee income and manage a business team to deliver a service in line with quality standards and to achieve revenue and profitability targets.To provide strategic advice to the business, to prepare, agree and execute business plans for the Project Development Service (PDS) aspects of China.ContextClients and markets are increasingly...

  • Senior Client Service Officer

    4 days ago

    Shanghai, Shanghai, China HSBC Full time

    Corporate and Institutional Banking (CIB)HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional...

  • Shanghai - Tax Manager, Business Tax Advisory, US Tax Service

    4 days ago

    Shanghai, Shanghai, China KPMG China Full time

    KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients' needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment...

  • J.P. Morgan Global Banking, Client Service, Analyst

    6 days ago

    Shanghai, Shanghai, China JPMorgan Chase Full time CN¥900,000 - CN¥1,200,000 per year

    About Us: Join the Global Banking team at JPMorgan Chase, where we offer unparalleled Client Services for the world's largest Payments network. We are committed to delivering exceptional service and innovative solutions to our top-tier clients, and we're looking for a talented Analyst to join our team. This role combines the dynamic aspects of transaction...

  • Director, Client Services

    4 days ago

    Shanghai, Shanghai, China The Trade Desk Full time $1,200,000 - $2,400,000 per year

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

  • Global Benefits Management – Client Service Manager

    6 days ago

    Shanghai, Shanghai, China myGwork - LGBTQ+ Business Community Full time CN¥150,000 - CN¥250,000 per year

    This job is with Marsh McLennan, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.We are seeking a talented individual to join our Global Benefits Management team at Mercer. This role will be based in Shanghai Office. This is a hybrid role that has a...