CRM Officer

4 days ago

Hong Kong, China Jardine Restaurant Group Full time HK$40,000 - HK$80,000 per year

Pizza Hut Hong Kong Management Limited
is the leading pizza restaurant over 120 shops and about 4,700 employees in Hong Kong and Macau. Pizza Hut is committed to be the all-time favorite, serving pizzas anywhere with a delightful touch. To support our mission and expansion, we are now inviting high calibre and passionate professional who strives for excellence to join our team.

Pizza Hut Hong Kong Management Limited is a member of Jardine Restaurant Group Hong Kong, which operates the Pizza Hut, PHD and KFC franchise in Hong Kong and Macau with combined store footprint of over 220 stores and more than 9,000 employees.

What You'll Do

  • Lead Loyalty Initiatives:
    Manage and optimize our flagship loyalty program,
    Hut Rewards
    , and other marketing campaigns to achieve business goals.
  • Drive Customer Growth:
    Implement CRM strategies and automation to boost acquisition, retention, and reactivation throughout the customer lifecycle.
  • Turn Data into Action:
    Analyze member data to design impactful CRM plans and activities that enhance sales and loyalty.
  • Collaborate for Success:
    Work closely with cross-functional teams to ensure flawless execution of campaigns and promotions.
  • Measure Impact:
    Review campaign performance, track ROI and KPIs, and continuously improve strategies.
  • Innovate & Adapt:
    Support exciting ad-hoc projects in a fast-paced, test-and-learn environment.

What We're Looking For

  • Bachelor's degree in Marketing, Business Administration, or related field.
  • Minimum 3 years of hands-on CRM/Marketing experience, preferably in Retail, F&B, or FMCG.
  • Passionate about F&B and customer engagement.
  • Proactive, detail-oriented, and solution-driven.
  • Strong analytical and negotiation skills with a data-driven mindset.
  • Excellent communication and organizational abilities.
  • Proficient in Excel, Word, PowerPoint, and Chinese word processing. Experience with Power BI, CRM platforms, or tools like Braze is a plus.
  • Excellent command of English and Chinese.
  • Candidates with more experience may be considered for
    Senior CRM Officer
    .

What we need:

Apply online with your CV and a cover Letter highlighting your experience, skills, and achievements.

Jardine Restaurant Group is responsible for ensuring that all personal information collected from each Candidate presented to Jardine Restaurant Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice.

To find out more about Our Businesses and Our People, please visit our website https://www.j

  • Account Executive, CRM

    6 days ago

    Hong Kong Island, China ServiceNow Full time CN¥1,200,000 - CN¥2,400,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Senior Business Operations Officer

    6 days ago

    Hong Kong Island, China SEEK Full time CN¥600,000 - CN¥1,200,000 per year

    Company Description About SEEKAt SEEK, we serve a noble purpose: to help people live more fulfilling and productive working lives and to help organisations succeed.By joining us, you'll be part of a multi-national technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic...

  • Associate, Global Family Offices, Asia Pacific

    4 days ago

    Hong Kong, China Apollo Full time

    Position OverviewApollo is seeking an Associate to join our Global Family Office (GFO) coverage team in our Hong Kong office. This newly created role will ideally suit a high performing junior investment banker or alternatives sales / wealth management executive looking to support our coverage efforts of leading Family Offices & Businesses across Asia...

  • Bilingual English-Mandarin/Cantonese Customer Service Representative

    4 days ago

    Hong Kong, China Remote VA Full time $300,000 - $720,000 per year

    Job Description: Bilingual English–Mandarin/Cantonese Customer Service RepresentativePosition OverviewWe are seeking a highly skilled and customer-oriented Bilingual Customer Service Representative fluent in English, Mandarin, and Cantonese. The role involves providing exceptional support to clients via phone, email, and chat, ensuring clear communication...

  • Marketing Technology Assistant

    6 days ago

    Hong Kong, China Vita Green Health Product Company Limited Full time $30,000 - $60,000 per year

    DescriptionReady to Shape the Future of Health and Wellness?At Vita Green, we are all about creating a healthier, happier world, and we want you to be part of itAbout Vita Green GroupHere at Vita Green, we are all about creating something remarkable—be it careers, innovations, or impactful sales and marketing strategies We believe every part of your...

  • Operations Manager

    4 days ago

    Hong Kong, China ZIM Full time HK$900,000 - HK$1,200,000 per year

    - Oversee all container vessel operations and cost-related activities, ensuring compliance with internal controls and operational standards.- Liaise with ports, terminals, and stevedores to maintain schedule integrity and operational efficiency.- Manage vessel operations across Asia, providing 24/7 support for all operational requirements.- Advise on special...

  • Business Development Executive

    2 days ago

    Hong Kong, China mourant Full time CN¥400,000 - CN¥800,000 per year

    Are you a marketing professional with a passion for brand building, client engagement, and driving business development initiatives? We have an exciting opportunity for a Marketing Executive to join our team in Hong Kong. As part of our global Business Development and Marketing function, you'll work alongside partners and key stakeholders to enhance our...

  • Membership Sales Associate

    4 days ago

    Hong Kong, China Intl Assoc Amusement Parks Full time CN¥60,000 - CN¥120,000 per year

    Position OverviewWe are seeking a motivated and results-driven Membership Sales Associate to join IAAPA's Asia Pacific team. In this role, you will be responsible for promoting and selling memberships to potential operators, fostering relationships, and providing exceptional customer service. The ideal candidate will have a passion for the attractions...

  • Sales Development Representative

    6 days ago

    Hong Kong Island, China Apex Group Ltd Full time CN¥300,000 - CN¥600,000 per year

    The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully...

  • Operations Manager

    4 days ago

    Hong Kong, China ZIM Full time HK$900,000 - HK$1,200,000 per year

    Schedule & Voyage Management- Monitor vessel schedules daily, adjusting for weather and port conditions.- Provide captains with clear instructions on estimated time of arrival (ETA), speed, and fuel consumption.- Create and update voyage plans (pro-formas) and issue weekly sailing instructions or updates when delays exceed 12 hours.Performance & Fuel...