Product Fulfillment Lead

Meet the Team
You'll work with great people from Marketing, Operations, Supplier Management, and Finance to build the most efficient supply chain for Enterprise Routing Business Unit (SRGBU) products. Oh, and you'll also work with your teammates, who are great.

The SRGBU (PP&F) team seeks someone who is outstanding and worthy of joining the best planning and fulfillment team on earth and beyond. We're going to need your help to formulate a strategy, because we value your opinion and need you to lean in here

As a player in the SRGBU, you're going to change the way we work, live, play, and learn through your supply planning and fulfillment responsibilities. As a Product Supply Planner (PSP), you will face new challenges every day in a fun, exhilarating, and fast-paced work environment. Don't be intimidated though — you're on a team, and we've got your back.

Our team works with Contract Manufacturers (CMs), Regional Operations, Marketing, GSM, and Finance teams to build an outstanding fulfillment supply chain.

You'll use your ability to influence, both inside and outside Cisco, to make sure we carry out our strategy. Your top materials planning and fulfillment skills are used daily so that Cisco has a competitive advantage and our customers love our products.

Your Impact

• Help establish an effective materials pipeline and drive product lead time achievement reflecting global demand, service expectations, customer priorities, costs, and constraints for the Enterprise Routing Business Unit, which includes the CAT8200, CAT8300, Wanlan, and ICV PFs.
• Collaborate with regional teams to drive build plans and priorities according to business and customer needs, with main focus on fulfillment metrics (OTS, LTA, LAS, LTI, Aging backlog, etc.).
• Serve as the primary point of contact for the BU, Regional S&OP, and Sales organizations regarding order issues/allocation, material, and site allocation.
• Partner with the Regional OPS team to improve build weekly and reduce RISO.
• Support Product Ops in DF readiness throughout the product life cycle — NPI, sustaining, and through EOL.
• Support inventory commits and optimization, E&O projections/scrap disposition, freight mode shift/cost/tracking, lead time heatmaps/hot spot analysis and publication, CLCA, supply buffers, and S/D balancing.
• Assist with key SP-level control points for E&O forecasting and reporting, inventory-related cost, and scrap decisions.
• Coordinate the Aging Inventory/Scrap/E&O process across the SP space — drive inventory sizing, aging E&O management, and scrap analysis/decision making.
• Support the inventory commit process across SP; assist Product Supply Chain Planning team with updates in OPT on inventory turns and WOS, explain drivers/trends, and drive action plans.
• Provide analytical support for aging, scrap, and E&O processes — including M3 scrubbing, E&O bridge, and communication and alignment with BU stakeholders on execution.

Minimum Qualifications

• Strong supply chain knowledge
• BA/BS degree plus five years of experience
• Knowledge of manufacturing processes and procedures
• Project management experience desired
• International travel may be required

Preferred Qualifications

• Strong ownership and timely action to improve business outcomes
• Detailed familiarity with planning and fulfillment processes
• In-depth expertise with UFO tools and apps

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.