Sr. Customer Quality Engineer

21 hours ago

China HELLA & Co. KGaA. Full time CN¥80,000 - CN¥120,000 per year

Sr. Customer Quality Engineer

Location Xiamen, China

Pacesetting. Passionate. Together. HELLA is a listed,
internationally positioned automotive supplier operating under the umbrella
brand FORVIA. Within this de facto group, HELLA stands for high-performance
lighting technology and automotive electronics. At the same time, the Company
covers a broad service and product portfolio for the spare parts and workshop
business as well as for manufacturers of special-purpose vehicles with its
Lifecycle Solutions business group. HELLA has around 36,000 employees at more
than 125 locations worldwide and generated consolidated sales of € 6.3 billion
in the fiscal year 2021/2022.

YOUR TASKS

  • Timely processing of customer complaints according customer requirements (customer portals, 8D report, problem solving documentation, etc.). Creating risk analyses (FMEA) and initiate corrective measures with those responsible including effectiveness check
  • Identification of quality and service problems and initiate corrective measures with those responsible including effectiveness check
  • Maintenance/updating of the quality assurance plan for series production in alignment with manufacturing engineer / mechanical engineer (Control Plan, FMEA, Parts History List, etc.)
  • Transferring the content of Control Plan into plant specific tools, assuring sufficient information of those responsible, checking correct application and reviewing/updating the Control Plan based on customer's feedback, internal performance and risk assessment (e. g. P-FMEA)
  • Carrying out assigned tasks according to the product development process (PEP)
  • Evaluation of internal and external change requests concerning quality aspects. Coordination of validation and release of initial-samples according customer requirements in series production
  • Monitoring customer specific supplier evaluation (e.g., customer portals) and ensure data conformity with HELLA's data systems. Informing of those responsible in the case of critical situations and initiate measures
  • Statistical evaluation of quality key performance indicators to identify possibilities of product optimization. Informing of those responsible and initiate measures
  • Arrangement, coordination, monitoring of internal and external sorting and reworking activities in agreement with those responsibilities
  • Planning and carrying out training concerning quality tools and procedures
  • Involvement in external or carrying out internal audits

YOUR QUALIFICATIONS
  • University degree
  • More than 2 up to 3 years' experience

Take the opportunity to reveal your potential within a global company that offers you the best possible conditions for progressing in your career.

Please send us your application through our careers portal, citing reference number req16608. 

HELLA (Xiamen) Electronic Device Co.,Ltd.
Stacy Fu


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