Sr. Commercial Operation Specialist

The Opportunity:Through and in depth knowledge of the entire management processes and systems, as well as a very good understanding of customers and markets, supports the business for a defined portfolio of customers. The CS officer is responsible for all order management activities, including quotes, order entry, order management, inventory management and invoicing, with the goal to help generate orders and revenues, based on current policies, procedures and guidelines. The CS officer will work closely with Accounts Managers, purchasing and Logistic Centers to communicate and deliver information. The CS officer will work with other departments, like Finance, Marketing, in order to provide high quality services to customers.

TITLE: Sr. Commercial Operation Specialist, China

REPORT TO: Head of Commercial Excellence & Business Operations

LOCATION: Shanghai

THE OPPORTUNITY:  Provide operational support to sales and marketing management on daily basis. Promote commercial excellence through metrics management, analyses of sales results and pipelines, customer segmentation and targeting and coaching. Perform detailed analysis of data and mining for insights and employs modeling techniques that offer actionable marketing benefits informing the organization's or commercial strategy. Develop new analytical methodologies and influence the design of technologies supporting future analytical capabilities. Typically use existing data platform and tools (ERP/CRM/BI systems, relational or SQL databases, data analysis, and visualization software) to perform statistical analysis and predictive modeling.

WHAT WE'RE LOOKING FOR:

THOSE NECESSARY TO PERFORM THE JOB COMPETENTLY:

HOW YOU WILL THRIVE AND CREATE AN IMPACT:

WHAT WEARE LOOKING FOR:

• Bachelor's degree or above, major in business administration (finance, economics, accounting) will be preferred.
• At least 6 years working experience in business and sales operation or other related data management experience, business analyst background is preferred.
• Good command of data analysis and ERP/BI/CRM tools, especially SAP、QlikView and PBI
• Must be a self-starter, highly analytical, with sound trouble shooting skills
• Outgoing, confident, patient personality and customer-oriented attitude
• Team player, high ethical standard, and desire for a long-term career in sales
• Expert in MS Excel, Word, PowerPoint and Access
• Excellent verbal and written English

CERTIFICATIONS:

EXPERIENCE:

THOSE REQUIRED TO PERFORM THE JOB COMPETENTLY:

HOW YOU WILL THRIVE AND CREATE AN IMPACT:

• Design performance frameworks and deploy advanced analytics to provide data-driven commercial performance management.
• Design and maintain a centralized performance management report system with private data permission limitation.
• Transform raw data from ERP/CRM/BI systems into actionable insights that drive commercial strategy and decisions.
• Define & track KPIs including market segment, region, account, and product line and provide cadence report to commercial team per request.
• Design and execute channer partner onboarding process under SOP, performance evaluation, inventory audit scheme.
• Architect discount matrix approval framework and quote template with excel macro techniques.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at  and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

3rd party non-solicitation policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

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