Associate Director, Product Development
2 days ago
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
We are currently seeking an experienced professional to join our team in the role of Associate Director, Product Development.
Business: Enterprise Technology L3
Principal responsibilities
Build strong relationships with business teams to understand their strategic needs.
Work closely with stakeholders to bring business needs into the APEX product roadmap and backlog, ensuring the platform evolves to meet strategic goals.
Collaborate with the engineering and product teams to ensure APEX aligns with business requirements and delivers value.
Drive the adoption and active usage of APEX across the organization.
Act as the primary point of contact to collect business feedback and translate into actionable improvements for APEX.
Execute strategies to increase user engagement and satisfaction with APEX.
Track success metrics, such as active user counts and user satisfaction NPS, to measure the impact of APEX.
Provide training, support, and resources to business teams to maximize their use of APEX.
Stay updated on trends in treasury, finance, and modern engineering practices to continuously improve the platform and its adoption.
Requirements
Bachelor's degree in finance, Business, Computer Science, or a related field. A master's degree is a plus.
10+ years of experience in IT industry, having taken customer success, product owner, product management or a related role, preferably in the finance or treasury domain.
Proven experience in managing complex stakeholder ecosystem.
Strong understanding of treasury and finance processes, systems, and data management.
Proven experience working with modern engineering stacks and technology platforms
Technical skills are required including SQL queries, JAVA, understanding API, integrations, and system architecture etc.
Demonstrated end to end product success in driving adoption and engagement for digital products
Excellent communication and interpersonal skills, with the ability to build relationships across diverse teams.
Strong analytical and problem-solving skills
Ability to translate business strategic needs into technical requirements and vice versa.
Leadership and stakeholder management skills, with experience working at a senior level.
Self-starter with a proactive approach to driving results.
You'll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***
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