Operations 操作

Job Req Number: 102975

Time Type: Full Time

• Receive booking & clarify booking with vendor, send local SOP to all new customers for their easy guide.
• Guiding vendors through local procedures (incl. Customs, Stuffing, etc.)
• Maintain and update Booking Record sheet for all the coming shipments on daily basis.
• Politely and proactively update vendor operation process, keep both overseas and vendors informed about any delay or unusual situation occurred for their shipments at the first priority.
• Dealing with vendor in polite manner and solve their daily operation problems.
• Responsible to check and create shipper & consignee account number for every shipment within 2 days upon receiving the Booking Order.
• Organize shipment operations: Book and confirm space with carrier (keep supervisor informed about any vessel delay or cancellation; timely escalation in case of space problems).
• Trucking arrangement; Warehouse stuffing arrangement; Customs clearance monitoring; Proactively solving any problems during operation process (keep supervisor informed about any custom survey, extra surcharge occurred, carrier's off load or short ship arrangement). )
• Pre-alert to related party strictly according to the SOP.
• Tracing shipment till ATA.
• Keep supervisor informed on any unusual situation and trouble case occurred for daily operation.
• Back up for either supervisor or documentation during their absence and annual leave.
• Other tasks assigned by manager.

DSV – Global transport and logistics
Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

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