Sales Supp. Specialist-Customer Support

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Sales Support Manager - Customer Support

What We Believe In
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

Your Role And Responsibilities
In this role, you will have the opportunity to be responsible for the whole contract management process including order intake, delivery and cash collection.

The work model for the role is: onsite

This role is contributing to the Distribution Solutions division in China.

You will be mainly accountable for:

• Assess the project risks and ensure to follow up Global/Local Division risk management policy. Lead the relevant stakeholders to identify significant risks in a project and define mitigation actions
• Initiate risk review in GRR/LRR tool as risk management responsible to ensure getting the management decision before tendering
• Ensure order intake following Global/Local Division's policy accurately. Monitor and coordinate order design, production and shipment. Ensure on time delivery to the customer
• Prepare shipment documents or export license for Custom declaration. Support business target achievement including sales revenues, account receivable collection and inventory reduction etc..

Qualifications For The Role

• Bachelor's degree or above
• Experience in international trade or contract management
• Good knowledge in contract terms and conditions, financial knowledge, international trade and custom rules would be preferred.
• SAP, MS office and BI will be plus.
• Fluent English in both speaking and writing.
• Excellent communication, cooperation and influencing skills when working with different customers.
• Ability to handle complexity and work under pressure

What's in it for you?
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

Benefits
ABB provides competitive benefits, ask us

More About Us
ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.

We value people from different backgrounds. Could this be your story? Apply today or visit

to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.