Senior Account Manager

11 hours ago

Shanghai, Shanghai, China Clarivate Full time

We are looking for a Senior Account Manager to join our Account Management in Shanghai. This is an amazing opportunity to work on IP related products and solutions of Clarivate. The team is reporting to the Senior Director, Segment Sales. We have a great skill set in ToB sales, we would love to speak with you if you have skills in sales and business development.

About You – experience, education, skills, and accomplishments

  • You should have B.A./B.S. degree or equivalent qualification or an equivalent combination of education and experience, science and engineering background is preferred
  • 7+ years of relevant experience in clients facing sales
  • Can explore customer business needs, pay attention to and actively improve customer
  • experience, and actively cultivate and develop new customers
  • Good team spirit, serious and responsible, strong sense of responsibility

It would be great if you also have . . . 

  • Related industry or SAAS software service sales experience is preferred
  • SaaS product sales experience is preferred
  • Master degree or above education background, Science and engineering background is preferred
  • Patent agent or industry background is preferred
  • International company background is plus

What will you be doing in this role?

  • Account Planning: formulate an overall territory plan and individual account plans for each customer; ensure a coordinated approach with colleagues to value-based selling strategies.
  • New business targets: generate revenue growth by achieving sales target through new sales, upsell and cross-sell into assigned accounts.
  • Retention targets: protect revenue by achieving retention target to make sure that retention is completed for assigned accounts before contract date.
  • Demand creation: analyze the defined territory, identify white space, and proactively develop new demand for solutions, in conjunction with Sales Specialist colleagues as required
  • Solution selling: use the WITY methodology and your own intellectual curiosity to understand the strategic issues and priorities affecting your clients; apply to new sales and retention work
  • Relationship management: establish and develop meaningful relationships with key buying centers in each customer; maintain a relationship map for each account
  • Value positioning: deliver quality proposals and propositions to customers, to address their specific requirements; adopt an "outside-in" mindset and a consultative approach to selling

About the Team

Our team is working for IP related database, data analytic service or consulting for technology landscaping, performance evaluation, R&D planning, emerging research/technology identification, etc. We achieve this through our focus on sales target fulfill, develop relationships with customers and clear communication.

Hours of Work

This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.  

At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

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