Solutions Engineer, China
2 days ago
Appcharge is the direct-to-consumer platform for mobile games.
We help game studios sell digital goods directly to their players - skipping the 30% store commissions from Apple and Google. That means more revenue for studios, and a closer connection to the players who love their games.
Appcharge powers web stores and in-app payments for over a third of the world's top-grossing mobile titles. Backed by $89M from leading investors and publishers like Supercell and Playrix, we've grown 14x in the past year and now process over half a billion dollars annually.
We're growing fast, building with intention, and helping the biggest names in gaming take back control of their business.
As a Solutions Engineer, you'll own the post-sales technical onboarding for our publisher partners. You'll work closely with Business Development, Product, Engineering, and Account Management to ensure integrations are delivered efficiently, accurately, and with exceptional client experience.
You'll be the bridge between commercial success and technical execution - orchestrating integration plans, solving technical challenges, and ensuring every new publisher launches seamlessly on Appcharge.
Responsibilities
- Own the technical implementation of publisher integrations - working directly with client engineering teams to set up SDKs, APIs, payments, storefronts, analytics pipelines, and CRM hooks.
- Review publisher architectures and data flows to design optimal integration approaches aligned with Appcharge's capabilities and best practices.
- Support and troubleshoot technical issues during onboarding, escalating to internal product/engineering teams as needed and ensuring issues are resolved quickly.
- Configure and validate integration environments (staging and production), performing hands-on QA and verification of transaction flows, event tracking, and user journeys.
- Document and communicate technical requirements clearly, ensuring both sides (publisher and Appcharge) share a common understanding of the implementation details.
- Contribute to improving integration tooling, SDKs, and documentation, feeding back learnings from real implementations to make future integrations faster and cleaner.
- Act as the technical counterpart to Account Management and Onboarding teams, ensuring they have clear visibility into integration status and blockers.
- Collaborate with the account manager to ensure a seamless and comprehensive onboarding process. This includes supporting the expansion of post-launch features to maximize DTC revenue for our publishers.
- 4+ years of experience in technical integration, solutions engineering, or developer onboarding in SaaS, gaming, payments, or ad tech.
- Strong knowledge of APIs, SDKs, payment processing, webhooks, authentication flows, and mobile app stacks (iOS/Android).
- Proven ability to read and debug code, logs, and network calls - not necessarily as a full-time engineer, but with enough fluency to work side-by-side with developers.
- Experience integrating with mobile game backends, payment systems, or live-ops frameworks is highly advantageous.
- Excellent communication skills - able to translate between commercial priorities and technical realities.
- Highly autonomous and comfortable working with global teams across time zones.
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