Application Analyst I

2 weeks ago

Shanghai, Shanghai, China Novotech Full time CN¥120,000 - CN¥240,000 per year
Description
Responsibilities
  1. Salesforce Administration & Configuration:
  • Manage and maintain the Salesforce platform, including user setup, profiles, roles, and permissions.
  • Configure Salesforce features like workflows, process builders, validation rules, custom objects, and fields.
  • Implement and optimize Salesforce automation processes to improve efficiency.
  • Troubleshoot and resolve user issues, system errors, and performance bottlenecks.
  • Collaborate with stakeholders to develop Salesforce custom reports, dashboards to support business operations.
  1. Process Automation:
  • Develop and manage custom objects, triggers, workflows, validation rules, and flows.
  • Design and implement custom Salesforce applications using Apex, Lightning Web Components (LWC), and Visualforce.
  • Integrate Salesforce with external systems via REST/SOAP APIs, middleware, and web services.
  • Collaborate with product owners, admins, and other developers to understand requirements and deliver solutions.
  • Write unit tests and perform debugging to ensure code quality and platform stability
  • Participate in code reviews, solution design sessions, and deployment planning.
  • Stay current with Salesforce platform updates, best practices, and new technologies.
  1. User Support & Training:
  • Provide end-user support, troubleshooting, and issue resolution, ensuring they are equipped to leverage system features effectively.
  • Document Salesforce configurations, processes, and best practices for user reference.
  • Stay updated with Salesforce releases and best practices and provide recommendations for system improvements.
  • Proactively suggest improvements to system configurations and workflows to enhance business productivity.
  •  
Experience and Qualifications
  • Bachelor's degree in computer science, Information Technology, Business, or a related field.
  • 3+ years of hands-on development experience on the Salesforce Platform.
  • Basic knowledge and understanding of Salesforce Administration (e.g., creating reports and dashboards, user management, and understanding Salesforce functionalities).
  • Proficient in developing custom applications on the Salesforce Platform using Apex, SOQL, and Lightning Web Components (LWC).
  • Strong understanding of Salesforce data model, security, and sharing rules.
  • Strong problem-solving skills and the ability to troubleshoot technical issues.

  Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect.    Our team members are passionate about what we do, but we understand work is only one of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs.    We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities.    We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to talking to you about working at Novotech.

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