OSAT Quality Engineer

Littelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

• Manage the overall outsource quality program and auditing process by working with internal teams to develop, compile, and distribute standardized reports to ensure work is performed and results are achieved in accordance to LFOS and procedures.
• Provide feedback to outsources regarding to Littelfuse and customers demand on quality standard, expectation on product & process quality, and drive for continuous improvements.
• Leverage available data sources to monitor, analyze, evaluate, and measure outsources performance by generating outsourced quality metrics and reports
• Lead regularly quality calibrations to ensure consistency and continuity across the outsources network specific to contact handling expectations and the overall customer experience.
• Coordinate and oversee outsources network, a program designed to support new site launches with team members to conduct training and provide ongoing mentorship and regularly support.
• Act as interface for quality topics to support outsources.
• Manage and coordinate customer complaints & audits, line disturbance, and drive 8D with corrective actions.
• Conduct regular and necessary visits, audits, manage meetings at outsources
• Proactively drive outsources to improve quality.
• Be the owner of quality at outsources on problem solving, support audits, and deviation management.
• Review process/package development and change management results and support risk assessment.
• Drive best practice sharing and benchmarking activities among outsources.

• Engineering Degree Required: Semiconductor Technology, Microelectronics, Electronic, Automation, Mechanical, Electrical degree holder is a highly preferred
• 5+ total years in Quality, Process, Manufacturing (foundry/assembly/electrical test), or Engineering function
• Knowledge on semiconductor foundry technology, assembly process and production, final test process and product engineering know-how
• Good understanding of quality requirements such as 8D, material review board process, quality planning, qualification release criteria, change management, good understanding on operation/ planning/ logistics
• Strong analytical and problem-solving skills
• Working knowledge of quality tools including cause-and-effect diagram, check sheet, control chart, histogram, Pareto chart, scatter diagram, affinity diagram, tree diagram, control plan, and failure modes-and-effects analysis
• Sound knowledge on ISO9000 / IATF16949 / VDA, automotive experience and exposure is added advantage
• Knowledge in chemical or plating process has added advantage
• Proficient in MS Office suite Able to interface effectively with associates and outsources at all levels of the organization
• Excellent verbal and written communication skills, able to provide quality interface at any level
• Previous experience with multinational corporations is an advantage
• Good understanding of and able to communicate in English. Knowledge in other language is an advantage Team oriented and responsive
• Be able to work under high pressure
• Ability to work in multi-cultural environment with different time zones
• Willing to travel extensively