Sr. Manager, Industry Cluster 1

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
The Industry Cluster 1 at Amazon Web Services (AWS) is looking for a Sr. Manager to build, deliver, and maintain complex products that delight our customers and raise our performance bar. You'll design fault-tolerant systems that run at massive scale as we continue to innovate best-in-class services and applications in the AWS Cloud.

Key job responsibilities

• Leads a team of BDs and collaborate with a broad functional teams to manage accounts of significant size, depth, and complexity specifically focused on the specific industry.

• Continues to hire and build out a high performance enterprise BD team with deep specific industry expertise. Ensures clarity in assignment of territories / customer account, set goals and quota, pipeline development etc..

• Builds a team culture focused on long-term strategic relationships with key accounts, ensuring AWS's customer obsession culture remains at the forefront of team's focus.

• Aligns multiple stakeholders and lines of business in and across accounts that required complex decision-making process, including multiple company executives across both the customer and AWS. Role requires influencing and orchestrating BD activities and teams across multiple geographies.

• Deeply understands the opportunities within the customers and their business needs and finds new ways to articulate these as commercial constructs. Represents customer needs and helps define product requirements to improve adoption and overall customer satisfaction.

• Negotiates critical relationships and agreements with customers, suppliers or other external partners at the higher levels. May acts as the escalation point for non-standard agreement terms, including need to employ higher level management to help close agreement.

• Operates with significant discretion, taking actions to resolve problems on behalf of their team and/or issues that are impeding the business. Regularly provides learning and expertise that influences broader industry cloud adoption.

• Interacts with senior management or executive levels to gain support for items that require escalation while writing convincing and professional documents that require limited direction on matters of importance to company or customers, reviews and provides feedback and coaching to members of the team for the same.

• Builds credibility with, earns the trust of, and influences C-level client contacts and internal stakeholders.

• Influential with executive-level leadership. May be required to speak externally or otherwise evangelize AWS platform, services and customers across the specific industry more broadly.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team.

#AWSGCR

Basic Qualifications:
- Extensive experience in leading complex commercial organizations, especially in providing leading solutions for ENT/DNB customers.
- Demonstrable experience driving growth through and with cross-functions including Sales, Marketing and Segmentation, Channel and Partner Development, Legal and other organizations
- BS level degree or equivalent experience
- Fluency in both Mandarin and English at written or verbal format

Preferred Qualifications:
- Cloud sales experience
- Substantial experience working with transformative technology including cloud, IoT, data & analytics, GenAI, AI/ML etc.
- Experience influencing key stakeholders at C-level
- Proven experience with consistent business growth and quota.
- Extensive customer network
- Leadership experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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