Head of Data Management and Controls

Business: CTO DAO

Open positions:1

Recruiter Name:  Tiffany W C LIU

Why join us?

The AME ("Asia and Middle East") Chief Data & Analytics Office ("CDAO") is an elevated and expanded function managing all data and analytics related matters for AME, consistently and similarly to the other CDAO construct in the UK, IWPB, CIB/HCIB, and Group Infrastructure approved by HSBC Board.  The function is accountable to deliver the refreshed HSBC Data Strategy into AME, enabling business growth and reducing data risk for the Hong Kong business and AME entities.

The Opportunity: 

We are seeking a highly accomplished Director to serve as Head of Data Management & Controls, reporting directly to the AME Chief Data & Analytics Officer.   This is a critical leadership role to lead our Data Management function, overseeing data related regulatory expectation, driving implementation data controls, and adopting global capabilities to reduce data risk for Asia and Middle East.  You will be responsible to own the end-to-end data management and control book of work for CDAO AME, as part of the single delivery portfolio for the respective AME CEO/COOs.  You will be also responsible to establish close engagement relationships with respective global and AME stakeholders from 2LoD (Second Line of Defense) and CCO (Chief Control Office) to oversee the AME data risk rating and articulate how the AME book of work will contribute to the reduction of data risk in AME.

What you'll do:

Stakeholder Management and Advocacy

• Establish close engagement relationships with respective global and AME stakeholders from 2LoD (Second Line of Defense) and CCO (Chief Control Office), acting as their trusted focal point for data management and controls for AME
• Establish an effective mechanism to engage AME stakeholders to bring them up to speed on data related regulatory expectation, data controls implementation progress, and how global capabilities can be adopted to reduce data risk for Asia and Middle East with strong advocacy and storytelling skills
• Develop a stakeholder map to understand and identify consistent or conflicting expectations, and develop management options for executive to make informed and collective decisions with trade-offs in mind
• Develop necessary materials and advocate for the Data Management and Control function, and address key stakeholder expectations including delivery roadmap, metrics, cost (investment and recharges) and benefits.

Delivery and Execution of Data Risk Reduction Book of Work

• Drive delivery and execution of the Data Risk Reduction Book of Work in AME, including the alignment of relevant OKRs and metrics from HSBC Data Strategy, prioritization of funding, and progress reporting
• Maintain a clear business story on how the AME Data Risk Reduction Book of work will address data related regulatory expectation, and contribute to the reduction of data risk rating for AME markets.
• Establish an effective mechanism to triage new data risk demand to respective delivery pods for prioritization and execution, with DAO and AME portfolio and project management team

Delivery Governance, Control, and Reporting

• Establish an effective governance approach to oversee and report data risk in AME (e.g. RCMM by AME CCO, AME Tech, and Global DAO) in a simplified and effective way.
• Manage the end-to-end delivery lifecycle for data risk reduction book of work, and contribute to required reporting artifacts to meet Data Enabler Value Stream expectation.
• Maintain a clear view of how the global HSBC Data Strategy Investment (c.$150m globally) and respective regional budge (c.$20m regionally) will contribute to the AME Data Risk Reduction Book of work.
• Oversee and be able to articulate how investment from Global Data Management Office will recharge to AME

Team Leadership and Resource Management

• Lead a team of Data Risk and Control leads (SMEs) in AME, provide direction and steer to Market CDAOs, and engaging with key stakeholders across 1st and 2nd line of defence in the rollout of the data management initiatives for both RTB and CTB books.
• Ensure effective data risk management through managing the delivery of data controls (DUSE, DMOV, DSTO and DPRIV) across the markets in AME.
• Be the subject matter expert and trusted advisor to senior management and markets on data risk and controls.
• Responsible to drive the rollout and adoption of the DUSE, DMOV, DPRIV and DSTO policy and procedures across AME.
• Ensure a proper ringfenced capacity from Global Data Management Office to support AME delivery

What you will need to succeed in the role:

Essential Experience

• Bachelor's degree in business administration, Information Technology, Data Science, or a related field
• 10+ years of progressive experience in data management and data controls, with at least 7 years in a senior leadership role overseeing large-scale data and analytics deliveries
• Solid knowledge of data management practices, with active industry knowledge across key data domains such as data risk, data commercialization, data platforms, and data management trends
• Track record of the ability to lead a team of senior subject matter experts across data management and control domains e.g. including data retention risk, data privacy risk, and data security risk
• Strong understanding on HSBC's Value Stream construct and its evolving changes, with relevant expertise to manage investment discussions, delivery roadmap and metrics
• Strong understanding in HSBC's organisational construct and awareness on recent changes across the enterprise, with solid experience to navigate complexities across global, regional, and market expectation
• Strong literacy and understanding on the refreshed HSBC Data Strategy and its Execution Roadmap, across key technology components (Reference Data, Data Fabric, Control Automation), and business outcomes (e.g. Non-Resident Chinese growth for Hong Kong business).
• Outstanding leadership abilities, including team building, mentoring, and driving organizational change.

Essential Capabilities

• Cultivates Innovation: Creating new and better ways for the organization to be successful. Willing to challenge and change traditional approaches.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Drives Vision & Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
• Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
• Manages ambiguity and ensures accountability: Operating effectively, even when things are not certain, or the way forward is not clear; holds self and others accountable to meet commitments.
• Persuasion & Conviction: Using compelling arguments to gain the support and commitment of others including senior executives; stepping up to address difficult issues and saying what needs to be said
• Risk Management: Balancing the execution at pace, with protecting the Customer and the Bank in decision making. Experience in make rounded decision that take all stakeholders into account

Link to Candidate User Guide:

https://hsbchrdirect.service-

You'll achieve more at HSBC

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