Client Service Specialist

12小时前

Shenzen, 中国 . Crane Worldwide Logistics . 全职
  • Responds to orders, general client inquiries, invoice questions and client complaints.
  • Resolves issues with orders, delivery dates or service.
  • Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
  • Other duties as assigned
  • Client Service skills
  • Quality Focus
  • Problem Solving
  • Freight Forwarding Knowledge
  • Documentation Skills
  • Listening
  • Resolving Conflict