Customer Collaboration Planner

Job Responsibilities As a Customer Collaboration Planner, you will manage customer orders and coordinate supply chain planning from our plants to the customer’s shelf. You will work closely with customers and cross-functional teams to improve product availability, inventory health, and delivery performance.
• Develop customer order plans based on forecasts, promotions, inventory, sales trends, and supply availability.
• Manage and track customer orders from creation through delivery.
• Resolve supply shortages, allocation constraints, pricing discrepancies, and delivery issues.
• Partner with customers, Sales, Product Supply, Logistics, Finance, and Customer Service teams.
• Analyze supply chain data, monitor key service metrics, and drive continuous improvement. Job Qualifications
• Bachelor’s degree in Supply Chain, Logistics, Operations, Business Analytics, or a related field.
• Relevant experience in supply chain planning, order management, logistics, customer service, or commercial operations.
• Strong analytical and problem-solving skills, with proficiency in Microsoft Excel.
• Effective communication and cross-functional collaboration skills.
• Good written English and the ability to manage multiple priorities in a fast-paced environment.
• Experience in FMCG, retail, e-commerce, SAP/ERP, or Power BI is preferred.