Service Engineer

As the local production plant in China, Wirtgen (China) Machinery Co. is a part of the WIRTGEN GROUP, an internationally operating group of companies in the construction machinery sector incorporating the traditional product brands: WIRTGEN, VÖGELE, HAMM, KLEEMANN and BENNINGHOVEN with their brand headquarters in Germany and local production plants in Brazil, China and India. Presently the WIRTGEN GROUP employs around 9,000 people. Currently, Wirtgen (China) employs about 400 employees in China. Additionally, in April 2015 Wirtgen (China) laid the foundation of a new 33.000 m² production plant with the aim of increasing the production capacity and developing the market share in China. Wirtgen (China) Machinery Co., Ltd. is recruiting a Service Engineer Report to: CEO of Wirtgen Hong Kong Ltd. Department: Wirtgen Hong Kong Working place: Jobsite Hong Kong, China Job Responsibility:Commissioning and maintenance work
• Commissioning of special machine
• First commissioning of new type machine
• Special machine maintenance guidance work
• Submission commissioning report on time Machine repair and warranty claim
• Special machine repair work
• Claim services during the warranty period. Submission warranty claim report and return the old parts after replacing. Technical modification
• Technical modification required by the CTT
• Technical modification required by German factories
• Submission technical modification report on time Annual regular machine inspection
• Annual regular special machine inspection
• Submission regular inspection report on time Application Support
• Special equipment application support such as cold recycling machines、slipform pavers、Spray Jet pavers etc
• special construction technology application support such as large width and thickness paving、3D paving etc. Dealer service engineer level evaluation
• check and evaluation for dealer service engineer Technical communication
• Provide support for company technical communication and exhibitions Training
• Customer training
• Attend the new model machine and new technical training organized by the CTT Remote troubleshooting support
• Help customers in troubleshooting through phone or video calls
• Help dealer service engineer in troubleshooting through phone or video calls Necessary workshop support
• Provide necessary technical support for the maintenance workshop Spare Parts Sales Support
• Promote and sell spare parts to customers based on machine maintenance and repair needs.
• Identify spare parts business opportunities and proactively follow up customer requirements. Others
• Other service work arranged by the leader

Requirements:
• College or above
• Experience in engineering machinery repair and operation is preferred
• Hold Hong Kong local passport and possess legal right to work in Hong Kong
• Fluent in Cantonese, with good English listening, speaking, reading and writing skills
• Have a good work attitude, treat customers friendly, and maintain the company's image and interests
• Having a driver's license, able to drive vehicles independently, and able to on a business trip in long time
• Strong compressive, can adapt to high intensity work
• Strong communication and coordination skills
• Good professional ethics, careful work, team cooperation spirit If you feel you are qualified and that you would like to be part of the WIRTGEN CHINA team then please provide your CV along with references and send to: Provide application