Customer Engagement and Service Specialist （纺织服装追溯平台）
3天前
Guangzhou City, Guangdong Province, 中国
宁波舜宇光电信息有限公司
全职
¥13,000 - ¥16,000 临时
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该职位来源于猎聘 INTRODUCTION TextileGenesis , a Lectra Company , is a global company in Supply Chain Traceability domain for the fashion & textile industry
• Headquarter in Amsterdam, we have presence in China ; India, Bangladesh, Turkey and Netherlands , UK and Colombia
• Currently 4500+ textile companies are part of our traceability network and 75+ global brands run traceability programs on our Traceability platform .
As of Nov 2023 , there are 500 million garments traced across the entire supply chain from fiber to retailer on the TextileGenesis platform.
• POSITION SUMMARY: He or she will be responsible for the delivery of supply -chain traceability in greater China region to meet the project requirement of Brand and Retailer based in Europe and the USA
•
We offer
the flexibility for this position to be home-based.
•
KEY RESPONSIBILITIES
Support the Customer Engagement and Service Manager to manage the traceability project implementation in the region by working closely with global project manager and other project team members
• Follow up and support our textile supply chain partner on platform registration. Provide in-depth training to our supply chain partners via on-line meeting. Resolve various issues users encounter while using the platform, Work with development team for product improvement based on first-hand feedback and market insight. Manage relationships with key supply chain partners.
• PROFILE: 3-5 + Years working experience in textile industry , certification body or in sustainability domain ,familiar with textile industry end to end supply chain , good knowledge of sustainable textile material will be a plus. Excellent written and spoken English skills. Customers focus with good oral and written communication skill to drive results. Ability to take ownership of issue , strong “ can -do “ attitude and good problem solving skills. Proficient in data analysis with extensive experience using office software tools. Capable of handling multiple tasks simultaneously. Overseas working or studying experience is a plus but not a must. Experience in Certification Body (GRS/RCS /RWS /OCS etc. ) , Transaction Certification or supply chain traceability is a plus but not a must.
• TRAVEL: The position is based in China
We offer
the flexibility for this position to be home-based.
• Headquarter in Amsterdam, we have presence in China ; India, Bangladesh, Turkey and Netherlands , UK and Colombia
• Currently 4500+ textile companies are part of our traceability network and 75+ global brands run traceability programs on our Traceability platform .
As of Nov 2023 , there are 500 million garments traced across the entire supply chain from fiber to retailer on the TextileGenesis platform.
• POSITION SUMMARY: He or she will be responsible for the delivery of supply -chain traceability in greater China region to meet the project requirement of Brand and Retailer based in Europe and the USA
•
We offer
the flexibility for this position to be home-based.
•
KEY RESPONSIBILITIES
Support the Customer Engagement and Service Manager to manage the traceability project implementation in the region by working closely with global project manager and other project team members
• Follow up and support our textile supply chain partner on platform registration. Provide in-depth training to our supply chain partners via on-line meeting. Resolve various issues users encounter while using the platform, Work with development team for product improvement based on first-hand feedback and market insight. Manage relationships with key supply chain partners.
• PROFILE: 3-5 + Years working experience in textile industry , certification body or in sustainability domain ,familiar with textile industry end to end supply chain , good knowledge of sustainable textile material will be a plus. Excellent written and spoken English skills. Customers focus with good oral and written communication skill to drive results. Ability to take ownership of issue , strong “ can -do “ attitude and good problem solving skills. Proficient in data analysis with extensive experience using office software tools. Capable of handling multiple tasks simultaneously. Overseas working or studying experience is a plus but not a must. Experience in Certification Body (GRS/RCS /RWS /OCS etc. ) , Transaction Certification or supply chain traceability is a plus but not a must.
• TRAVEL: The position is based in China
We offer
the flexibility for this position to be home-based.