进出口&客服主管

该职位来源于猎聘
• Monitor the sales order processing, including export trade and domestic trade, according to the valid price list and based on complete customer data from sales/ technician staff in accordance with the superior and existing rules of the company. Carry out up-to-date filing of correspondence and legal documents e.g. orders, order contracts.
• Order processing in SAP and following up the order delivery status, including return orders following up and second IBC returned orders.
• Make connection with authority for import/export businesses, incl. Customs, Foreign currency administration bureau, Quarantine, ensure all orders be in line with relevant regulations.
• Working together with Finance to follow up the customer’s credit and payment status.
• Monitor the export business of bonded warehouse as well as coordinate HK day-to-day order processing.
• Lift the service level gradually.