SHL IT AP Data Solution Expert（大连）数据湖平台

2 weeks ago

Dalian, China Siemens Healthineers Ltd. Full time
Mission：Responsible for the delivery and maintenance of ChinaData Cloud – CDCL ecosystem ; ensure that the services are aligned with theneeds and expectations of the users, stakeholders, and customers; and managethe service lifecycle, from design and transition to operation and improvementto assure service availability, achieve high user satisfaction and ensure gooduser experience for our end-users of Snowflake in China.Responsibility： Serve as point of escalation for issues related to CDCL service provided the service level agreements, adherence to contractual obligations of the providers, relevant documentations including Standard Operating Procedures (SOP) Ensure that the CDCL service meet the quality, security, and compliance standards of the organization, including quality, cybersecurity, data privacy and other relevant regulations Implement service improvements, enhancements, and innovations to increase customer satisfaction and business value Ensure operational alignment and integration of the CDCL service with Healthineers Data Cloud – HDCL strategy and operations in alignment with the defined strategy and architecture. Ensure management and resolution of service incidents, problems, and changes related to CDCL services in close coordination with the service providers Responsible to assure adherence to service deliverables including identifying and managing operational risks and communicate the performance based on defined KPIs, status, and issues of the application services to the senior management and relevant stakeholders Understand the business demands and advise the stakeholders independently; align the program with business objectives, and execute related projects and activities Experience： Experience in IT service/product management or application management Good knowledge of IT service management frameworks, such as ITIL, COBIT, or ISO/IEC 20000; and a certification in ITIL v4 preferredStrong skills in service planning, delivery, monitoring, improvement and reporting Experience working as a data expert or data related demand manager/business partner, e.g. data analyst, data engineer, or related roles in a organization with multiple stake holders Experience with cloud platforms and data lake products, particularly Snowflake and AWS Cloud Strong expertise in SQL and database technologies, with a deep understanding of data analytics lifecycle Excellent understanding of data integration techniques, data pipelines, and ETL processes  Knowledge of data governance, data security, and data management principles Skills in stakeholder management, customer service and communications The job requires a high degree of problem-solving, critical thinking and change management Ability to effectively collaborate and communicate technical concepts to both technical and non-technical stakeholders Have a track record in defining and implementing tactical and operational measures Job includes diverse people with all different kind of cultural and regional background, hence experience of working with different cultures and working in multi-cultural teams is important Good understanding of business processes and their relations to other key sales and logistics processes Education：

Degreein computer science or information technology related field of study. A Masterdegree, especially in business management or related field is an advantage.

Regional CHN + APJ 数据湖snowflake平台的运维管理推进数据湖平台核心技术组件的运维、监控，保障数据平台服务的稳定性和可用性协调数据湖厂商进行数据湖现场故障处理和排查工作负责与数据湖厂商、开发商、业务方密切合作，完善数据湖功能和达成数据项目周期性需求目标优化数据平台性能，保障数据可靠性和安全性，与数据开发团队合作，优化流程，确保数据高效采集和处理研究大数据前沿技术，协同厂商改进现有数据湖服务和运维架构， 提升系统可靠性和可运维性

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