Senior Airport Lead(Intermodal Port)

5 months ago

Dongguan, China Cathay Pacific Airways Limited Full time
Company Description

At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities.

With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.

Notes:

All Chinese mainland based positions are subject to local terms and conditions. Applicants must have the right to live and work in Chinese mainland.  Once employment is confirmed, the employment contract and personnel file will be arranged through local FESCO/ FASCO. Role Introduction
To oversee and supervise the daily assigned team member functions to ensure overall operations run smoothly and efficiently during the operational shift whilst conforming to established safety and security standards. To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance. Key Responsibilities

Safety First, Quality Always

Rigorously execute corporate safety, security and quality policies to ensure the station, employees and suppliers are fully compliant with all regulatory requirements and quality standards Achieve absolute operational integrity with zero safety defects and security infringements Support local airport management to identify and mitigate personal, safety and security risks in the workplace for employees (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents Deputise as the Airline’s Operational Duty Holder (ODH) of the airport adhering to the risk escalation process to the Functional Duty Holder (GM ASD)

Operational Excellence

Manage and oversee Ground Handling Agent teams dedicated to Cathay flight operations to achieve operational excellence of being on time and error free Help to implement innovative ideas and strive to do things differently and better in all aspects of airport operations Assist in ensuring and maintaining operational and productivity performance conformance to standards Support airport management to conduct regular Quality Control checks on station performance including provision of service by suppliers as required Conduct flight briefings as required Willing to take up extra responsibilities (e.g. projects) and work shift duties

Outstanding Product and Services

Ensure team members are up-to-date with the latest product knowledge and support the team to effectively utilise products and services Support the team to deliver ‘Service Straight From The Heart’ on a daily basis to create genuine connection and memorable experiences for our customers across all points of contact Support the use of new technologies in the provision of customer service Give recognition to our highest-value customers (front-end and elite Marco polo members)

Crisis Management capability and preparedness

Familiarity with all contingency plans and manual fall-back procedures to meet the required standards Effectively manage flight disruptions and irregularities and support airport management as required

People Development and Performance Management

Lead, support and encourage own team to achieve success Build a strong and motivated team, ensure the right people are in place to foster positive team spirit and facilitate teamwork Supervise and mentor direct reports, encouraging effective collaboration Develop employees with high potential and identify learning opportunities Maintain active and ongoing dialogue in relation to employee goals and performance Actively engage with employees to enhance communication and their understanding of department goals Demonstrate leadership and lead by example in accordance with Cathay Pacific’s core values

Supplier Management

Assist in monitoring and conducting regular performance review meetings with suppliers Support to implement any action plan efficiently and keep track of progress with documented records 

Cost efficiency and productivity

Monitor team daily productivity and flexibility  Support to drive down costs in daily operation

Represent Cathay interests in the Airport Community

Support to work with external parties in the best interests of the Company Ensure competition compliance involvement in airport-related industry affairs (i.e. AOC) Protect the Company’s reputation

E&A

Emergency and Accident and Crisis Response responsibilities as required Requirements

Academic qualifications

College degree or above

Knowledge, skills, training and experience

Strong command of written and spoken English is mandatory with the local language being an advantage At least 3 years solid Customer Service experience, preferably in airlines or airport services Ability to work independently with good decision-making skills Self-motivated and committed leader who enjoys teamwork Very strong customer service mentality with strong interpersonal skills Sound technical knowledge and capability (multi-skilled) to perform each airport job function (requirement to pass all training arranged by ASD) Thorough understanding of Company policies and international regulatory procedures and all required local regulatory matters Ability to handle different operational modes such as normal operations, disruption, Emergency & Accident and contingency situations Adapts to and embraces constant change Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

  • Airport Operations Manager Lead

    1 month ago

    Dongguan, Guangdong, China Cathay Pacific Airways Limited Full time

    Company OverviewCathay Pacific Airways Limited is a world-class airline that prides itself on delivering exceptional service to its customers. We are committed to building a diverse and inclusive workforce, where everyone feels valued and supported.Salary:The estimated salary for this role is around $120,000 per annum, depending on experience and...

  • Senior Airport Operations Manager

    2 months ago

    Dongguan, Guangdong, China Cathay Pacific Airways Limited Full time

    Job Title:Senior Airport Operations ManagerCathay Pacific Airways Limited seeks a highly skilled Senior Airport Operations Manager to oversee and supervise daily operations at our airport location. The successful candidate will be responsible for ensuring seamless operations, adhering to safety and security standards, and delivering exceptional customer...

  • Senior Manufacturing Operations Lead

    1 month ago

    Dongguan, Guangdong, China Molex Full time

    About the RoleWe are seeking a highly skilled Senior Manufacturing Operations Lead to join our team at Molex. In this role, you will be responsible for leading a focused team of engineers and process specialists to drive product development and manufacturing strategies.Key ResponsibilitiesLead cross-functional teams to develop and implement manufacturing...

  • Senior Technical Product Development Lead

    1 month ago

    Dongguan, Guangdong, China Philips Full time

    Job DescriptionThis role is a great opportunity to take on a leadership position and drive innovation in the development of technical products. As a Senior Technical Product Development Lead, you will be responsible for defining and realizing innovative products across the organization.

  • Senior Technical Lead for Systems Engineering

    4 weeks ago

    Dongguan, Guangdong, China Philips Full time

    About the RoleWe are seeking a highly skilled Senior Technical Lead to lead our Systems Engineering team. As a key member of our organization, you will be responsible for translating business and user requirements into product requirements, developing the System Integration plan, and driving System Integration and verification activities.This is an exciting...

  • Senior Program Manager

    1 month ago

    Dongguan, Guangdong, China 715 Flextronics Power Systems (Dongguan) Co., Ltd. Full time

    Job SummaryWe are seeking an experienced Senior Program Manager to lead our operations in Dongguan. The ideal candidate will have a strong background in program management, with at least 10 years of experience in the power industry.The Senior Program Manager will be responsible for establishing and ensuring effective achievement of functional strategic plans...

  • Senior Technical Lead for Product Development

    1 month ago

    Dongguan, Guangdong, China Philips Full time

    About the Role We are seeking a Senior Technical Lead to join our team at Philips, leading the product development process from concept to market launch. As a key member of our innovation team, you will be responsible for overseeing the development and release of new products, both as a single contributor and as a team leader. About You To be successful in...

  • Senior Solution Lead

    7 months ago

    Dongguan, China Cathay Pacific Airways Limited Full time

    Company Description At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities. With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in...

  • Senior DSP Engineer

    2 months ago

    Dongguan, Guangdong, China HARMAN International Full time

    Unlock Your Potential at HARMAN InternationalHARMAN's engineers and designers are creative, purposeful, and agile. As a Senior DSP Engineer, you'll combine your technical expertise with innovative ideas to drive cutting-edge solutions in the car, enterprise, and connected ecosystem. Every day, you'll push the boundaries of creative design, and HARMAN is...

  • Test Engineering Team Lead

    1 month ago

    Dongguan, Guangdong, China 715 Flextronics Power Systems (Dongguan) Co., Ltd. Full time

    About 715 Flextronics Power Systems (Dongguan) Co., Ltd.We are a leading provider of electronic manufacturing services and have been serving our customers for many years. Our team is dedicated to delivering high-quality products and exceptional customer service.Job Title: Senior Test EngineerAbout the RoleWe are seeking an experienced Senior Test Engineer to...

  • Front-end Development Lead

    2 months ago

    Dongguan, Guangdong, China Skyscanner Full time

    At Skyscanner, we're seeking a skilled and experienced Front-end Development Lead to shape the technical direction of our front-end projects. This role offers a unique opportunity for experienced professionals to join our engineering team and drive the development of cutting-edge solutions.Key responsibilities:Lead and contribute to the design, development,...

  • Senior Systems Engineer Lead

    2 months ago

    Dongguan, Guangdong, China Philips Full time

    ​Job Title:Principal Architect System&Development Engineering​About the Role:Oversee the development of end-to-end product solutions, ensuring they meet technical requirements and regulatory standards.Collaborate with Innovation Program Managers to drive product execution, from concept to market launch.Define and maintain platform architecture,...

  • Lead Mechanical Engineer for Consumer Electronics

    1 month ago

    Dongguan, Guangdong, China Razer Full time

    About the RoleRazer is seeking a seasoned Senior Mechanical Engineer to lead our consumer electronics development team.This position requires a highly skilled engineer with expertise in mechanical design, prototyping, and testing. The ideal candidate will have experience working on fast-paced projects, collaborating with cross-functional teams, and...

  • Display Component Sourcing Lead

    1 month ago

    Dongguan, Guangdong, China Roku Full time

    About the RoleThe Senior Sourcing Manager will lead a cross-functional team to develop and execute the display component strategy, ensuring supply continuity and cost-effectiveness. As a key member of the Roku Strategic Sourcing team, you will focus on sourcing display backlight units and components for Roku TV.Key Responsibilities:Act as a subject matter...

  • Solution Lead

    7 months ago

    Dongguan, China Cathay Pacific Airways Limited Full time

    Company Description At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities. With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in...

  • Senior Ecosystem Specialist

    4 weeks ago

    Dongguan, Guangdong, China Qualcomm Full time

    Job Title:Senior Ecosystem Specialist - AI and Semiconductor About Qualcomm ChinaQualcomm China is a leading technology company that specializes in developing and manufacturing innovative semiconductor products. We are seeking a highly motivated and experienced Senior Ecosystem Specialist to join our team. Job DescriptionWe are looking for a talented...

  • Senior Packaging Design Engineer for Global Operations

    1 month ago

    Dongguan, Guangdong, China Carrier Full time

    OverviewCarrier is seeking a Senior Packaging Design Engineer to join our team in Dongguan, China.Job DescriptionWe are looking for a skilled Packaging Design Engineer to lead the design and development of packaging solutions for our products. As a Senior Packaging Design Engineer, you will be responsible for:Designing and developing packaging solutions that...

  • IT Security Operations Lead

    4 months ago

    Dongguan, China Cathay Pacific Airways Limited Full time

    Company Description At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities. With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in...

  • Senior Forecasting and Planning Expert

    1 month ago

    Dongguan, Guangdong, China Lenovo Full time

    Job SummaryWe are seeking a Senior Forecasting and Planning Expert to join our team at Lenovo.About the RoleThis is an exciting opportunity for a seasoned demand planning professional to lead our forecasting efforts, working closely with cross-functional teams to develop accurate forecasts that drive business growth.Key ResponsibilitiesDevelop and maintain...

  • Senior IT Security Operations Manager

    2 months ago

    Dongguan, Guangdong, China Cathay Pacific Airways Limited Full time

    Job Title: Senior IT Security Operations ManagerJob Summary:We are seeking a highly experienced Senior IT Security Operations Manager to join our team at Cathay Pacific Airways Limited. The successful candidate will be responsible for managing and implementing IT security operations solutions and ensuring the overall security posture of the company.Key...