Jira Engineer

Role Responsibilities

Job Role

We are seeking a skilled Jira Engineer to optimize our workflow processes and system integrations within the Atlassian product suite.

The ideal candidate will be able to design complex workflows, leverage Jira assets effectively, architect end-to-end systems and implement automation rules and API connections to external systems.

The ideal candidate would have a good understanding of access management lifecycle processes such as Joiner-Mover-Leaver (JML) and access provisioning.

Key Responsibilities

Design and implement tailored Jira workflows to support various business processes, ensuring efficiency and streamlining project lifecycles. Strategically utilize Jira assets (boards, filters, dashboards, etc.) to enhance data organization, reporting, and visibility. Architect and develop end-to-end systems within and connected to the Atlassian ecosystem, promoting a cohesive environment. Develop sophisticated automation rules to reduce manual tasks and improve process reliability within Jira projects. Implement API integrations with third-party systems, extending Jira's capabilities and facilitating data sharing across platforms. Create and maintain clear technical documentation of workflows, automation, and integrations. Troubleshoot issues, provide user support, and actively contribute to continuous improvement of the Jira environment.

Regulatory and Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment]. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Our Ideal Candidate

3 - 5 years of experience as a Jira Administrator or Jira Engineer. Proven experience in designing and customizing complex Jira workflows, schemes, and projects. Strong working knowledge of Jira assets (, boards, filters, dashboards, reports). Experience in systems design and architecture concepts. Proficient with automation within Jira, including scripting languages (, JQL, Groovy, Python, JavaScript). Experience integrating Jira with third-party systems via APIs (REST and SOAP preferred). Excellent problem-solving, analytical, and communication skills. Atlassian certifications (ACP, etc) are a plus (Optional).

Role Specific Technical Competencies

Solution Architecture

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