Principal Engineer

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Principal Engineer

Business: Wholesale IT

Principal responsibilities 
Our global technology teams work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely. We work in agile DevOps teams with colleagues around the world.

We are investing heavily across our Technology and Digital domains, and to accelerate achieving our vision, we are seeking an experienced Full Stack Engineering Lead to join Digital Channels. This is a global role based in China, with occasional travel required.

About Digital Channels
The Digital Channels team in Wholesale Technology design, build and deliver online services to all of HSBC’s corporate and business customers globally. This ranges from single owner businesses right through to the largest multi-national brands. We are organised as a set of service and platform teams that work together to enable our customers to unlock their business potential. Every day the systems we operate serve millions of customers, and process millions of transactions that are critical to global and local communities everywhere. 

Why work for Wholesale Technology?
Working in Wholesale Technology means working with talented individuals across the globe – and your opportunities are limitless. We strive to provide a faster, better service, to look across and beyond our teams to collaborate, innovate and learn from each other, and we’re not afraid to challenge or continuous look for opportunities to improve.

Our values and culture underpin who we are and what we do. They form an integral part of our selection and assessment of new joiners, and are a key driver in the recognition, remuneration and training for our employees.

Some of the benefits you’ll enjoy when you join our team are:
• We offer all our employees a flexible working environment. We’ve adopted a hybrid working model which means you can split your time between the office and home. 
• We take our employee’s health and well-being seriously. When you join us, you’ll have a host of resources available to you to ensure that you remain healthy, both mentally and physically.
• We want our employees to learn, to grow and to take on new challenges and that’s why we offer our employees continuous learning opportunities through various learning platforms. 
• We know that having growth and advancement opportunities makes for an interesting career. So when you join Wholesale Technology, you’ll have plenty of opportunities to move around, experience different roles across technology units and even across the wider HSBC group. 
• Building a diverse and inclusive environment where employees can realise their potential and thrive is very important to us. An environment where we can harness difference of opinion, thinking styles, background, and culture.

Sustainability is really important to HSBC and to Wholesale Technology. We have an ambitious plan to prioritise financing and investment that supports the transition to a net zero global economy – and help to build a thriving, resilient future for society and businesses. When you join us, you’ll have an opportunity to contribute via our corporate social responsibilities’ framework.

The Full Stack Engineering Lead is accountable to the Global Head of Engineering Standards and will support end-to-end execution of the Digital strategy as it aligns to the overall Technology strategy (Vision ’27) but with a specific focus on engineering in HSBCnet involving: 
• Hands-on engineering on major programme delivery
• Providing engineering thought leadership across our China engineering community and more broadly across our development centres
• Working with our Software community of practice leads and leading SWAT for critical issues or engineering problems. 
• To drive a measurable uplift in software development quality, as a key lead in the Engineering Standards function 
• To help define standards and practices and provide an oversight of assurance of engineering against our technical principles and strategy.

The successful candidate will provide a pivotal role in delivery to HSBC Technology’s overall strategy but specifically within the technology delivery teams of HSBC Net. This will include an extensive portfolio of activities including application of the Technology Resilience Maturity Framework (TRMF) across the service (and associated actions to uplift metal ratings), transforming our ways of working and driving continuous improvement initiatives.

The Full Stack Engineer Lead is responsible for working across the Technology Delivery Lifecycle including inception, construction, testing, release and on-going management of a product or service in a pod within a technology team. 
They will be required to continually enhance their skills within a number of specialisms which include front end, development, security, testing and operational support.
This role will carry out some or all of the following activities:
• Provide technical leadership across the end-to-end delivery and run lifecycle, utilising their skills and expertise to carry out software development, testing and operational support activities typically being deployed to resolve the most challenging and/or impactful projects or deliveries 
• End to end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey 
• Liaise with other engineers, architects, and business stakeholders to understand and drive the product or service’s direction. 
• Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data. 
• Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality. 
• Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end to end journeys, ensuring they have an excellent domain knowledge. 
• Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change. 
• Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team,
• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered. 
• Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement. 
• The ability to choose the “right tool for the job”. Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable. 
• Work with industry groups/peers and vendors outside of HSBC to establish and maintain HSBC's involvement and influence in the engineering space.
• Promote innovation and adoption of cutting edge specialist technologies and practices with the domain and across HSBC 
• Work with the Engineering Practice to promote development of engineers through coaching, and mentoring. 
• Identify as an authority for specific engineering disciplines providing steer/assistance to programmes or projects that require it.

• 10-15 years of leadership experience in engineering and developing software solutions
• Deep awareness of technology, development best practices and emerging trends across the industry, deep experience and knowledge of Java, web-based technologies (JavaScript framework, HTML, CSS) and services (REST, SOAP), XML, JSON, and Swagger, and Postgres/Oracle/Mongo Databases
• Skills and capabilities in API Architecture and API Engineering such as REST, API Gateways and Management Platforms, Cloud-native stack such as GCP and AWS
• Expertise in using Spring boot to build and design API’s is recommended.
• Strong hands-on technical background that can be demonstrated within the teams on the ground
• Excellence knowledge of SDLC and DEPL, and Agile / DevSecOps engineering models, an Agile & DecSecOps evangelist to help mature the organization. 
• Proven ability to improve developer productivity, service efficiency / excellence – through automation and advanced technical skills by implementing CT/CI/CD pipeline and metrics across services and applications to achieve level of automation in build and deployment process.
• Strong leadership skills, team-builder and influencer.
• Exposure and success working within a global matrix organization model.
• Gravitas and ability to interact with and advise senior executives.
• Ability to think laterally and innovatively and find creative solutions, with a proactive approach to problem solving and delivery.
• Ability to understand business issues and devise solutions that deliver results, constructing fresh approaches where appropriate and making connections to other issues.
• Great attention to detail and an ability to identify and manage risk.
• Highly experienced in getting the best out of people at various levels.

HSBCTL/GZ*

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.