Technology Specialist-Biz Apps

5 months ago

Shanghai, China Microsoft Full time

Overview

Are you ready to join a double-digit growth cloud business? Microsoft Power Platform cloud is recognized by analysts as a leader in the Low-code applications and Robotic Process Automation (RPA) spaces. Trusted by global businesses as their platform of choice, Microsoft Powe Platform uniquely enables customers to optimize their operations, engage their customers, empower their people and transform their products. It’s a new data-driven world, and Microsoft is the only platform built from the ground up with data and intelligence at the center. Microsoft Powe Platform includes virtually unlimited data sources from customers’ applications including legacy, first and third-party, vendor, customer and many more. This unified approach to data and intelligence enables customers to make informed proactive business decisions with deep insights powered by artificial intelligence and industry-leading analytics.

Our Power Platform suite of solutions are enterprise services for innovators everywhere to connect, create and share, data, business apps, and insights with your team on any device in minutes. Harnessing the power of the Microsoft Cloud and with seamless integration to the vast Microsoft platform including Dynamics 365, Office 365 and Azure, Power Platform enables our customers to unlock new business agility.

The mission of a Sr.Technical Specialist – Low Code is to help our customers understand the opportunity for transformation via automation of business processes with Copilot Studio, Power Apps, Power Automate, AI Builder and the Dataverse and unlock insights through data with Power BI by empowering a broad set of business users. You will help architect proposed solutions that align Power Platform to enhance and drive business value by solving business process gaps and blockers, while also advising our customers how this meets their future technical vision and strategy.

As a Sr. Technical Specialist – Low Code , you will be the technical sales leader in our Specialist Team Unit. Your key objective is to win the technical decision to onboard our strategic and key customers to adopt Power Platform and assist in their expansion. If you are a strategic thinker, proactive problem solver, sales & technical roadblock resolver displaying a growth mindset with deep functional and technical knowledge in low code platform, this role will be well fit for you.

Qualifications

Required/Minimum Qualifications

8+ years of technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 7+ years of technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 5+ years of technical pre-sales or technical consulting experience OR equivalent experience. Customer-centric mindset with demonstrated passion for delivering customer value

Additional or Preferred Qualifications

8+ years of technical pre-sales or technical consulting, or related experience Excellent presentation and communications skills across various customer stakeholders; experienced storyteller. Ability to bring innovative technical solution ideas to customer problems Experienced problem solver able to thrive in a fast-paced environment Growth mindset, insatiably curious, always learning and welcoming of challenges for the opportunity to grow Certification in relevant technologies or disciplines (e.g., Power Platform, Low-code Platform, AI & Copilots, Github, DevOps, Azure services, Architecture Design).

Responsibilities

Scale Customer Engagements

Drive Key Customer Acquisition for Power Platform Solutions. Enable Customer Success by navigating technical roadblocks and their respective deployment Leverage Business Process Modernization scenarios & Sales Plays to proactively plan & sell, working closely with various stakeholders Engage with both BDMs and ITDMs to identify and solve for business process and data gaps with a Power Platform Solution Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience Leverage pre-sales kits and demonstration environments to effectively reach, sell to and manage key customers Lead technical presentations, demonstrations, and limited proof of concept to explain to our customers the capabilities of Power Platform and how leveraging data makes their business more successful Prepare technical insights to drive the right technical and business solution outcomes

Scale Through Partners

Engages in partner sell-with scenarios by acting as liaison between the partner and team and facilitating partner resources and processes throughout the course of the project. Supports partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams.

Build Strategy

Captures core competitive knowledge and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies for assigned customers. Provides strategic, technical, and partner input based on Microsoft capability at the account level to contribute to strategy development, leveraging partner, competitor, or open-source knowledge. Works with account teams to shape strategic win plan and tailor Microsoft messaging to audience using knowledge of customer feedback, specific Microsoft solutions, and their context in a competitive landscape. Be abile to purposefully Plan & Influence Stakeholders & Decision-Makers Join sales planning to meet revenue & consumption targets and relationship building with customers.

Solution Design and Proof

Demonstrates and oversees demonstrations (e.g., architectural design sessions, and proof of concept [POC] sessions) of products, services, and integration through initial engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment. Be able to articulate Power Platform and be our Subject Matter Expert Drive group and one-to-one demonstrations as well as communicating value propositions, executing defined sales motions, & leveraging sales plays scenarios to meet customer needs Presents and applies architecture patterns to partners or customers and drives cross-workload support for Microsoft Solutions. Applies sales methodologies (e.g., challenger sales) and coaches team in addressing customer digital transformation and leveraging insights to align new or changing technology to customer business needs.

Education

Builds your own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture. Demonstrates new and updated products to increase internal virtual teams' understanding of solutions and new opportunities. Monitors and responds to internal tech community posts, attends community calls, sessions, hackathons, etc., and acts as a mentor for their technology area.

Other

Embody our and Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

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