Guest Service Center Manager

3 weeks ago


Shanghai, China Hyatt Corporation Full time

Guest Service Center Manager - Alilaa Shanghai

Alila Alila Shanghai CN - 31 - ShanghaiGuest Service OperationsDepartment Head/ManagerFull-timeReq ID: SHA003513

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations. To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction. 

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Guest Service Center or Guest Service Manager. Good problem solving, organisational and interpersonal skills are a must.



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