Production Scheduler

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Schedules, coordinates, and controls small production schedules; reviews production process efficiency and quality.

Responsibilities
• Analyzing and troubleshooting planned production scheduling problems.
• Collaborating with cross-functional teams to incorporate customer and business requirements.
• Developing production schedules; reviewing workflow of production workers, inventory levels, capacity constraints, machine breakdowns, product quality, etc. to ensure operational excellence.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Level Working Knowledge:
• Follows proper data gathering and analysis processes and policies.
• Reports problems that arise in the data collection process.
• Participates in gathering and analyzing an organization's data based on requirements.
• Documents data from various sources and in various formats.
• Utilizes basic data collection and evaluation tools and techniques.

Global Perspective: Knowledge of issues, opportunities, and challenges for conducting business in the international marketplace; ability to apply global perspectives appropriately in a wide range of situations.
Level Basic Understanding:
• Explains basic policies and procedures governing global business conduct.
• Identifies regions and countries relevant to organization's business.
• Researches, with guidance, information on country- or region-specific activities.
• Describes several issues or considerations for conducting business in another country.

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Level Basic Understanding:
• Explains tactical plan for own area.
• Defines concepts of short-term and long-term planning.
• Describes the planning process and planning cycle used in own area.
• Compares tactical to strategic planning.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:
• Explains the value of a disciplined approach to problem solving.
• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem-solving techniques used in own area.

Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
Level Basic Understanding:
• Identifies the key teams or work groups whose work is closely related.
• Applies the concept of collaboration to build relationships and coordinate with other teams.
• Demonstrates the ability to coordinate work so that it can help more than one team.
• Seeks help to secure support from another team when necessary.

Forecasting: Knowledge of forecasting tools, approaches and practices; ability to determine product demand and estimate production requirements and loads.
Level Basic Understanding:
• Identifies common forecasting tools and techniques.
• Describes the roles and responsibilities of demand forecasting staff.
• Explains sources of information for forecasting demand.
• Names several forecasting indexes or measurements.

Production Scheduling and Control: Knowledge of procedures and tools for scheduling and controlling production runs; ability to utilize knowledge of daily manufacturing processes to assure quality deliverables.
Level Working Knowledge:
• Follows existing procedures to set up, stage and ensure proper job completion.
• Identifies demand patterns; implements demand management processes.
• Coordinates appropriate production documentation and authorizations.
• Confirms production requirements and lead times beforehand; assists in setting up production jobs.
• Diagnoses and addresses production problems using established guidelines.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).