Product Install Engineer

3 weeks ago


Xiamen, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full time

Description

 Perform installation of semiconductor capital equipment at customer sites locally and worldwide while ensuring the systems meet specified performance specifications.
- Activities during installation includes but not limited to setup, alignment, calibration, troubleshooting, diagnosing and repairing of highly complex capital equipment.
- Understand and troubleshoot problems in software and electronics, optics, mechanical, electro-mechanical and electro-optical systems related to the assigned system.
Must successfully complete required and ongoing technical training to acquire a thorough knowledge of company equipment; including installation procedures and the application of diagnostic techniques and practical application of service aids.
Prepare field service reports and daily passdowns on Installation progress and non-conformances.
Contribute to post-activity Quality feedback initiative and improvement.
Execute documented procedures, exercises judgment within defined procedures and recommend changes to existing process and procedures when needed.
Represent the company to the customer and assumes accountability for customer satisfaction with all installation/upgrade-associated activities.
Obtain all necessary international travel documents and manage their personal lives to be ready to travel overseas for extended period
Manage personal finances to prevent disruption to scheduled activities - even when traveling for extended periods.
 

Minimum Qualifications

Bachelor degree of EE and ME



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